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They didn't give you accruate or good advice. No one can help you without more information - if you want some more ideas here, you'll need to post your modemlog and your modem's post-call diagnostics after you've been disconnected - see www.modemsite.com/56k/modemlog.asp www.modemsite.com/56k/ltwin10.asp - post call diagnostics www.modemsite.com/56k/x2-hyperterm.asp - use Hyperterminal to get the diagnostics. Aloha! Richard. Check here to include your profile signature. Check here Remember Details.

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