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didymus7
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USA		Posted - 8/15/2000 11:09:04 AM  Show Profile  Email Poster  Edit Message  didymus7s Homepage
On a computer with Win98se and USR Sportster external. Was working fine until one day. Now it connects and verifies username/password, then can find no pages. Different computer, same O/S same modem type, same phone line, same ISP/account works fine. All settings seem to be the same. I'd hate to have to re-install win98se. Any ideas? This is my son's computer, so I don't know if he did anything funny. I tried removing and reinstalling modem already.

Thanks....Steve

Robert Aldwinckle
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Canada		Posted - 8/17/2000 7:57:31 PM  Show Profile  Email Poster  Edit Message
If you are past the logon phase of connecting you should suspect your network setup. I would guess that a worst case fix in that case would involve removing and reinstalling Networking. It's pretty straightforward. I think that there may even be some online help available in the Troubleshooter. The only wrinkle you may have will be if you have applied a Service Pack which should be reapplied after reinstalling Networking (in case it updates any of the modules the reinstallation would otherwise regress).

Before doing that, if you know what you're looking at, you could check out your Network settings and fix any that seem incorrect. However, my experience has been that once things like Bindings get awry it's difficult to get them straightened out again. The UI doesn't really give us as much control as it pretends.

I found the following link as the first of 36 in MS KB using the search term "reinstall dial-up networking"

http://support.microsoft.com/support/kb/articles/Q181/5/99.ASP

Good luck

didymus7
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USA		Posted - 8/18/2000 5:34:27 AM  Show Profile  Email Poster  Edit Message  didymus7s Homepage
Robert,

You were correct in the first assumption. The real cause was the ISP changing their server locations. A long story but this particular computer had the server location entered (rather than dynamic) and due to ISP consolidation, those server numbers worked for a while, then they consolidated and the numbers changed. Now all is working.

With this problem, the first step is to call your ISP and check the network settings.

didymus7

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