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chuyser
Tl Posts:
4

Posted - 9/14/2000 3:22:38 PM  Show Profile  Email Poster  Edit Message
I having a good deal of trouble getting my modem to work under Win98SE (it's working fine under Linux, and worked fine on my old Win95A box). When I first installed it, there was a resource conflict, so I changed a resource assignment on one of the other com ports to get rid of it -- now, no conflicts, and I still get "Port won't open" when I try diagnostics under the control panel. The modem is installed on com2 with IRQ3 and I/O 02F8 - 02FF. Linux is using the equivalent of com2 with no trouble. Right now, I'm using the USR56KPnP drivers that Win98SE chooses for it on hardware detection; I've also tried the drivers that came on the installation CD. Still no sign of land :-( Any help would be appreciated.

Thanks, Cindy

malo
Tl Posts:
7

Canada
Posted - 9/14/2000 7:32:07 PM  Show Profile  Email Poster  Edit Message
You should try the new inf file for the 568703 modem available at usr.com. This inf file is working with windows 95, 98 and 2000.
malo
Tl Posts:
7

Canada
Posted - 9/14/2000 7:36:39 PM  Show Profile  Email Poster  Edit Message
I forgot to give the name of the file, it is mdmusr01.inf
chuyser
Tl Posts:
4

Posted - 9/15/2000 8:29:56 PM  Show Profile  Email Poster  Edit Message
I tried your suggestion. Actually, got three different driver files -- mdmusr01, mdm3com, and 00568702 (the last one was a sort of desperate effort) -- but, alas, the problem remains.

Any other thoughts would be appreciated.

v.Richard
Tl Posts:
6222

USA
Posted - 9/16/2000 12:15:35 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
How many other COM ports do you have?
Is there a physical COM2 on your machine other than the modem?

Is this a PCI modem?
I would try removing it physically & ControlPanel;
reboot
shut down
re-install modem in different PCI slot.
www.808news.com/56k/pci.htm

Aloha,
Richard

chuyser
Tl Posts:
4

Posted - 9/16/2000 1:41:44 PM  Show Profile  Email Poster  Edit Message
I'll give your suggestions a try. By the way, this is an ISA modem (and needs to be -- I don't have any free PCI slots at the moment).

Thanks, Cindy

chuyser
Tl Posts:
4

Posted - 9/16/2000 4:06:53 PM  Show Profile  Email Poster  Edit Message
Problem finally resolved!

In essence, this was a resource problem. I have two other com ports (depending on the time I rebooted, had the modem in/out, etc.) Com1 and Com3, or Com1 and Com4, etc. I decided that since the driver changes hadn't helped, and I'd started my installation with a resource conflict, that I should manipulate the resources for the com ports as I uninstalled/reinstalled the modem. In the end, there was a conflict with Com1 and the modem that Windows98 did not identify (attempting to share the same memory address). I had to choose different configurations for resources for the com ports, and in fact disabled Com4 to clear all conflicts. At last, the modem installed on Com3 and I was able to get on line with it.

Thanks to all of you for your help and insights.

Regards, Cindy Huyser

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