|Forums | USR | dropped connection after password confirmation||Watch|
|Posted - 9/18/2000 10:19:07 AM |
I am a novice at modem issues, but I HAD a perfectly operational modem until saturday. When I invoke dialup networking, the operation completes until my password is authenticated, and then the modem drops the connection. I have swapped modems with an older 28.8, and still have the same problem. I switched phone lines to my house line as a test, no difference. I ran system file checker, and uninstalled and reinstalled tcp/ip and dial up networking, no change. I think there is something fundamental that I am missing. Any advice greatly appreciated.
|Posted - 9/25/2000 10:53:28 AM |
Perhaps you no longer have an [active] account at the ISP you are calling..... or you have inadvertently changed your user name or password.
Do you get a DUNs error message?
|Posted - 9/29/2000 1:43:26 PM |
at our isp a 691 error is one of 2 things
typeing name or password wrong
|Posted - 10/11/2000 12:49:55 AM |
To get a better idea where the problem is, try connecting using a Post Dial Terminal (pdt).
To do this:
try to connect again, and when the modem has completed the handshake, a black terminal window will pop up.
If the terminal window is full of garbage (lines and lines of unreadable text), then either your ISP doesn't support a terminal connection, or your modem isn't compatiable with the ISP's. Hopefully you'll be prompted to enter your username. Do this, then press enter. Then you'll be prompted for a pw. Do this then press enter. you should now be given an IP address. CLick on Continue F7.
If you are now disconencted, then you should re-install Communications from the add/remove programs applet in your control panels.
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