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jjmerchant
Tl Posts:
2

Posted - 11/3/2000 12:26:06 PM  Show Profile  Email Poster  Edit Message
sportster 56K modem fails to negotiate and comes in at v34 low, low connection. 3com line test says 56k compatible. I have included ATI & ATY info. What is happening with my connection?

ATI1

U.S. Robotics 56K FAX INT Link Diagnostics...


Modulation V.34
Carrier Freq (Hz) 1829/1920
Symbol Rate 3200/3200
Trellis Code 64S-4D/64S-4D
Nonlinear Encoding ON/ON
Precoding ON/ON
Shaping ON/ON
Preemphasis (-dB) 6/2
Recv/Xmit Level (-dBm) 16/10
Near Echo Loss (dB) 38
Far Echo Loss (dB) 50
Carrier Offset (Hz) 1600
Round Trip Delay (msec) 5
Timing Offset (ppm) 2928
SNR (dB) 36
Speed Shifts Up/Down 2/1
Status :

OK


ATI3

U.S. Robotics 56K FAX INT V4.10.0

OK

ATI4

U.S. Robotics 56K FAX INT Settings...

B0 E1 F1 L2 M1 Q0 V1 X4 Y0
BAUD=9600 PARITY=N WORDLEN=8
DIAL=TONE ON HOOK CID=0

&A3 &B1 &C1 &D2 &G0 &H1 &I0 &K1
&M4 &N0 &P0 &R2 &S0 &T5 &U0 &Y1

S00=000 S01=000 S02=043 S03=013 S04=010 S05=008 S06=002
S07=060 S08=002 S09=006 S10=014 S11=070 S12=050 S13=000
S15=000 S16=000 S18=000 S19=000 S21=010 S22=017 S23=019
S25=005 S27=000 S28=008 S29=020 S30=000 S31=128 S32=002
S33=000 S34=000 S35=000 S36=014 S38=000 S39=000 S40=001
S41=000 S42=000

LAST DIALED #: T6224900

OK

ATI6

U.S. Robotics 56K FAX INT Link Diagnostics...

Chars sent 324808 Chars Received 3499058
Chars lost 0
Octets sent 209106 Octets Received 3128842
Blocks sent 8324 Blocks Received 25864
Blocks resent 22

Retrains Requested 0 Retrains Granted 1
Line Reversals 0 Blers 15
Link Timeouts 2 Link Naks 1

Data Compression V42BIS 2048/32
Equalization Long
Fallback Enabled
Protocol LAPM
Speed 26400/28800
Last Call 01:34:16

Disconnect Reason is DTR dropped

OK
ATI7

Configuration Profile...

Product type US/Canada Internal
Product ID: 00178701
Options V32bis,V.34+,x2,V.90
Fax Options Class 1/Class 2.0
Line Options Caller ID, Distinctive Ring
Clock Freq 92.0Mhz
EPROM 256k
RAM 32k

FLASH date 8/10/98
FLASH rev 4.10.0

DSP date 8/10/98
DSP rev 4.10.0

OK

ATY11


Freq Level (dB)

150 18
300 16
450 15
600 15
750 15
900 15
1050 15
1200 15
1350 15
1500 15
1650 15
1800 15
1950 15
2100 15
2250 15
2400 15
2550 15
2700 15
2850 15
3000 16
3150 17
3300 18
3450 21
3600 26
3750 34
OK


v.Richard
Tl Posts:
6222

USA
Posted - 11/4/2000 12:01:36 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Your rate of 26.4/28.8k is what I'd call average V.34;
If you are not getting a double handshake, your setup is incorrect or you are not calling V.90-enabled modem
www.808news.com/56k/trouble3.htm

If you do get a double handshake, you should try calling other #s - local & toll/toll-free to isolate problem
www.808news.com/56k/trouble4.htm
www.808news.com/56k/trouble1.htm

Aloha,
Richard

jjmerchant
Tl Posts:
2

Posted - 11/4/2000 5:47:18 PM  Show Profile  Email Poster  Edit Message
I am getting a double handshake and I called many other phone numbers to no avail. Could my phone line be bad even if line test says that it is 56K compatible

v.Richard
Tl Posts:
6222

USA
Posted - 11/8/2000 8:52:41 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
My guess is you are on an integrated but misconfigured or incompatible digital loop carrier (DLC) between your modem & telco office.
www.808news.com/56k/coding.htm

Aloha,
Richard

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