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Raven
Tl Posts:
3

USA
Posted - 12/11/2000 2:17:57 PM  Show Profile  Email Poster  Edit Message    Ravens Homepage
Wait! Before you think this is another,"Did you remember to hook the phone cord into the modem?" hear me out! ;)

I built myself a new box two days ago. Everything's working great, excepting only the modem.

Which has fought me every step of the way.
I've managed to route around most of the problems with it, but now it simply won't acknowledge that there's a dial tone. There is, I promise, I've tested the line.

I've tried everything I can think of.
I don't have voicemail, so it's not that I have mail waiting. It's not the ports or interrupts, I've checked those multiple times. I've checked the modem settings over and over again. I've set it to dial without waiting for a dial tone, and then it tells me it's getting no answer.

Heck, until just a few moments ago, it wouldn't even dial. No nothing, it acted like it was dead.

I even checked another modem of the exact same model...I bought the majority of the same parts for another computer I'm building for a business, so I tested their modem in my puter.

Zippo.

Anyone have a single idea for me?? I can't understand why I can't get a response!

-Amanda

v.Richard
Tl Posts:
6222

USA
Posted - 12/11/2000 10:43:45 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
What modem are you using?
Is it a PCI modem?
www.808news.com/56k/pci.htm

Aloha,
Richard

Raven
Tl Posts:
3

USA
Posted - 12/12/2000 2:18:00 PM  Show Profile  Email Poster  Edit Message    Ravens Homepage
Yuppers, it's a PCI modem.

I checked over that page already; nothing there really even pertained to the problem.

Although I checked something different tonight; I got a splitter for the phone line and hooked up the phone to the other end of it and listened - the modem didn't even output to the line, although the speaker made it sound as though it was dialing.

I know it's hooked up. I've checked the lines to make certain they're live, and I know it's in the right slot in the modem. I can hook a phone up to the jack in the modem FOR the phone and get a dialtone......

so I don't understand why it's not working.

Raven
Tl Posts:
3

USA
Posted - 12/12/2000 2:21:02 PM  Show Profile  Email Poster  Edit Message    Ravens Homepage
As a note: the video card is AGP, the motherboard is new as of Saturday, and I've tried this minus the soundcard. There aren't any other optional cards I can take out......
v.Richard
Tl Posts:
6222

USA
Posted - 12/14/2000 9:22:56 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
It sounds as if you have a bad modem. Defective.
Doesn't go off hook.

Aloha,
Richard

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