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| Author | Topic |
| caper22 Tl Posts: 3 Canada | Posted - 2/1/2001 3:10:41 PM    please help me, i have a usr modem, all it says on it is that the model # which is 0637. i have searched and searched for the right driver, i really hope someone knows, if anyone can help, please email cc9900@hotmail.com, thank you |
| SARGE Tl Posts: 743 USA | Posted - 2/1/2001 4:15:39 PM  http://usr.com/support/s-main-menu.asp click product finder and download the update wizard. |
| caper22 Tl Posts: 3 Canada | Posted - 2/2/2001 4:50:06 AM sarge, that link wouldn't work ?, i've been on the usr site, basically downloaded every driver possible lol, but can't get any to work, really driving me insane, might just buy a new modem (non usr that is ) but still, if anyone get help get this one working, i'd really appreciate it :) |
| SARGE Tl Posts: 743 USA | Posted - 2/2/2001 8:30:46 AM What happens when you let Windows detect it and select from a list? It should assign it a generic, etc and at least make it work. |
| dalton174 Tl Posts: 3 | Posted - 2/9/2001 11:16:36 AM I have same problem. This is an OEM PCI modem and OEM knows nothing and 3com/usr is of no help at all. I dont have drivers, have searched web with fcc and all. Still no luck. Chip set is 3com. On back us robotics is printed. FCC 4x2usa-25314-m5-e model 0637. Ive even emailed 3com and usr both say cant help, oem model. So what is this to me? Trash???? I know it is 56k and works. Just reloaded and dont have driver and cant get driver. Pleas help!! DALTON174@aol.com Edited by - dalton174 on 2/9/01 11:18:49 AM |
| Volor Tl Posts: 78 USA | Posted - 2/9/2001 7:08:42 PM Ya' know, dalton, I'm not for certain, but I think I had two of those Modems. Have you tried this driver? When windows detects it, you may have to go to "Specify a Location for the Driver", and then "Display all drivers for all devices", go to "Modems", then click "Have Disk", input the location where you extracted the 2975-win9x.exe files, and click OK, then Click "Show All Hardware", then click Next. It may say, "This driver was not specifically designed for your hardware..." click Yes. If you're using Windows Millennium, you may receive an unsigned device warning, and it will refuse to install. In that case, click "Advanced", then click "Warn when installing unsigned devices", then click OK. Let me know if you get it working! |
| dalton174 Tl Posts: 3 | Posted - 2/10/2001 8:42:16 AM Thanks for the response. Thats the exact modem driver I ended up thinking was right, after downloading ALL of them. And yes, I did it that way. Windows sees it as a "PCI Communications Device" I then point it to the drivers and it installs and then CANT OPEN COMM PORT and still has yellow sign in device manager stating no conflicts but no driver. So I dont know.... Im using an old 14.4 now and its a breeze! FRUSTRATED |
| nickah Tl Posts: 2 | Posted - 2/15/2001 9:50:36 AM Hello Caper, I used to modem installations full time. I usually had the best luck with the U.S. Robotics semi-specific drivers. First disable any external serial ports; set the modem's jumpers, if you have them, to PNP. If you haven't already, you might try, starting the installation process, then list all the possible drivers then selecting the USR driver that came with your version of Windows. From there scroll down to the USR models. Pick internal/external, fax, voice as appropriate. We have used several different USR modems, & that driver works for almost all of them. If that doesn't work and you have jumpers, then you could try setting jumpers to com 2, IRQ 3, then installing a com port, ensuring that the OS puts it on If you don't have jumpers or that still doesn't work, then you most likely have a defective modem. Other possibilities are a resource conflict, or defective ISA/PCI slot, (56k modems use the full ISA port, 14.4 modems only use the first 8 bits). Good luck, I know it can be frustrating.
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| caper22 Tl Posts: 3 Canada | Posted - 2/16/2001 5:44:48 AM nickah, there were no jumpers :( oh well, i've bought a new modem for the machine, works fine, PEOPLE, DO NOT BUY USR MODEMS, that's from personal experience, better yet, i recommend getting cable internet and tossing your usr :), anyway, thanks for the help everyone, |
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