ps . below is a letter i read to corm what i am saying:

Recommendation: If you've experienced a drop in connection speedsafter
upgrading
a USR modem to V.90, don't waste your time searchingfor a "fix" via
the newsgroups. The problem is almost certainly withthe modem (upgrade)
itself.... and you won't find anything on USR'sweb site that addresses the
problem or even acknowledges it. Gostraight to USR (3COM) and tell them that
you
want a RSO (RepairService Order) to have your modem fixed. Most of their
modems
(ifregistered) have a 5 year warranty. This puts the ball in theircourt. The
URL
is: support@usr.comBackground: I have a
internal 3COM (USR) Sportster modem mod#00084004 (originally a 33.6Kbps -
upgraded to X2). Following the X2upgrade, I logged onto my ISP at a
CONSISTENT
46.6Kbps. Four days ago, I made the mistake of upgrading to V.90 and my
speed
dropped to 31.2Kbps (never varied).My ISP has 5 lines providing X2/V.90
capability and I was obtainingthe same results on all of them. These are the
same lines I was usingto obtain 46.6Kbps a week ago and the ISP said nothing
had
beenchanged. I downloaded and installed the Windows Driver recommended by
3COM
foruse with the 84-004 modem - located
at:http://www.3com.com/56k/usr/upgrade/muw.html
I also deleted the modem and reinstalled everything. Nothing worked.My last
attempt was to try the 56K troubleshooting recommendations
at:http://pages.prodigy.net/bbhi/r-rnut-x2-3.htm#v90numbers
These included disabling the V.90 function as well as disabling boththe X2 &
V.90 functions. Again, nothing worked and I searchedthe entire 3COM/USR site
looking for info on this problem..... to noavail. I also checked my line
(repeatedly) using the USR Line Test #(1-888-877-9248) - login as
"Line" & "Test". It consistently checkedout ok for 56k
usage.I contacted USR, outlined the problems I was having (above)
andrequested a
RSO on Sunday, 14 June. I received a reply on Monday andreceived the RSO
number
on Wednesday. I mailed the modem in today.3COM says that turn-around time is
7-10 days from date of receipt atthe repair facility. To make a long story a
little shorter: 3COM didn't hassle, haggle, ordispute the fact that the
upgrade
didn't take...... they just saidsend it in. That indicates (to me) that they
are
aware of the problemand are probably hoping that most people just won't
press
the issue.To cap it all, today I purchased a brand new 3COM V.90
modem,installed
it, and obtained a rock solid ** 48000Kbps ** login to myISP on the first
dial.
A half-dozen follow up logins on the primaryand alternate access numbers
produced the same rock solid 48Kbpsconnection.It wasn't my line, my
computer, or
my setup. It was the USRmodem/upgrade..... and from what I've seen on this
NG
and others, theproblem certainly isn't limited to the 00084004 model
modem.Don't
waste your time if you're having problems: Start pushing thebuttons at USR!
_______________________________________________________________

Mr. K McDaniel
Department Head, (Computer/Business/Technology/Co-op)
St. Stephen's Secondary School
http://ststephens.hypermart.net
Board email : kmcdaniel@pvnccdsb.on.ca
Home email : kilemcda@enoreo.on.ca">kilemcda@enoreo.on.ca
ph: (905) 623-3990
fax: (905) 623-9991
-----Original Message-----
From: clientpcmcia@3com.com <clientpcmcia@3com.com>
To: kilemcda@enoreo.on.ca">kilemcda@enoreo.on.ca <kilemcda@enoreo.on.ca">kilemcda@enoreo.on.ca>
Date: January 30, 2001 7:00 AM
Subject: Re: 3Com Online Support Request [#1126417]

Try
http://www.mhz.com/support/