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tomkat
Tl Posts:
5

Posted - 4/14/2001 9:40:02 AM  Show Profile  Email Poster  Edit Message
I have a 3Com 2976 modem. I have one phone line in the house. Sometimes while I'm on line, one of the other phones will ring and someone is one on the line...a normal call. The 2 monitors down the lower right of screen stay on. But obviously I'm not able to browse. I right click on the 2 monitors and select disconnect and then reconnect to my ISP again and all is ok untill the next time this happens. Any help would be greatly appreciated....
v.Richard
Tl Posts:
6222

USA
Posted - 4/15/2001 1:09:48 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Do you have any extra settings? Try removing
www.808news.com/56k/initmagic.htm

Aloha,
Richard

tomkat
Tl Posts:
5

Posted - 4/15/2001 6:16:55 PM  Show Profile  Email Poster  Edit Message
Thanks for your reply. I do not have any extra settings. When I move my mouse over the 2 monitor icons, I get a 50,666 reading. I don't know if that is accurate or not. Last nite I got disconnected a couple of times. The 2 monitors disappeared both times. I can can hear the modem's relay click. I wonder if this is an ISP problem and not a modem problem. I like your site. But some more detailed instructions on how to run some of the diagnostics would be very helpful. Thanks again for your help...tk
v.Richard
Tl Posts:
6222

USA
Posted - 4/24/2001 9:26:44 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Check the modem's diagnostics after you are disconnected for the disconnect reason.
(at i6)
www.808news.com/56k/diag3com.htm

Aloha,
Richard

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