Forums | USR | USR 56k voice winmodem, installation problem | Watch |
Author | Topic |
protecter Tl Posts: 12 | Posted - 8/13/2001 2:36:13 PM My computer is Compaq deskpro 6000 series with pII 266 cpu. I installed the modem to com1 or com2 or com3, but there is no dial tone. The phone line is OK. If I try to use X3 command, I can hear the dialing sound of it. But nothing happened after it dialed. The IRQ assigned to the modem is 10. The stange thing is I did not see any modem emulator in the system device table. When I run modem->property-> diagnosis-> more info, the modem repsonse to some AT commands. But with AT6, it sends 0 chars and receives 0 chars. While there is no IRQ or I/O address for it if I try COM3. If I try COM1, it indicate IRQ4 but no I/O address also. I installed another Conexant HCF pci modem on this computer, same thing happend. Can anyone give me a solution? |
protecter Tl Posts: 12 | Posted - 8/16/2001 8:17:40 AM BTW, My OS is Win98 SE. Here is the log file of the modem. The error message indicated no dial tone detected. U.S. Robotics 56K Voice Win in use. |
Bob Starnes Tl Posts: 4360 USA | Posted - 8/16/2001 10:34:23 AM Try accessing the modem in Hyperterminal. See http://modemsite.com/56k/x2-hyperterm.htm for setting up Hyperterminal. |
v.Richard Tl Posts: 6222 USA | Posted - 8/16/2001 10:04:40 PM It sounds as if either the line cord to the modem (or what it is plugged into) is bad, or plugged into the wrong jack on the modem. Note - if your linecord has 4 wires running through, in some cases that can be a problem (if the yellow/black pair is connected to a line or voltage). Aloha, |
protecter Tl Posts: 12 | Posted - 8/19/2001 1:43:01 PM I did check the line cord, it is two line. The phone line and jack is ok. I tested the modem with hyperterminal using direct to COM1 setting. The tests are almost OK except for ati6 command, which sent and received 0 chars. When I dial with atdt command, I can here the dialing tone from modem. But I can't get connection. The following is the output of hyper terminal. at Chars sent 0 Chars Received 0 Retrains Requested 0 Retrains Granted 0 Data Compression NONE ati0 OK OK OK OK B0 E1 F1 L2 M1 Q0 V1 X4 Y0 &A3 &C1 &D2 &G0 &H1 &I0 &K1 S00=000 S01=000 S02=043 S03=013 S04=010 S05=008 S06=004 LAST DIALED #: OK Template Y0 DIAL=TONE B0 E1 F1 L2 M1 Q0 V1 X4 &A3 &C1 &D2 &G0 &H1 &I0 &K1 S00=000 S02=043 S03=013 S04=010 S05=008 S06=004 S07=060 Strike a key when ready . . . Template Y1 DIAL=TONE B0 E1 F1 L2 M1 Q0 V1 X4 &A3 &C1 &D2 &G0 &H2 &I2 &K1 S00=000 S02=043 S03=013 S04=010 S05=008 S06=004 S07=060 STORED PHONE #0: OK Product type US/Canada Internal VXD date 02/01/99 OK Black List Numbers Tries Delays OK OK VXD version 1.00.016 IRQ 9 OK |
v.Richard Tl Posts: 6222 USA | Posted - 8/22/2001 10:19:11 PM What country are you in? What country is the modem installed for? The modem may be damaged. What OS are you using?
Aloha, |
protecter Tl Posts: 12 | Posted - 8/23/2001 2:36:36 PM Thank Richard. I am in USA and the modem is setup for USA. |
SARGE Tl Posts: 743 USA | Posted - 8/23/2001 8:44:32 PM Well, yours being a Compaq pc, this may not work, but try it anyway. Boot to safe mode This may help since you can't get any pci modem to work. Modem installation is normally an easy chore. Read this for a little info: |
protecter Tl Posts: 12 | Posted - 8/27/2001 5:31:38 PM Thank SARGE. I have tried your way. It doesn't work either. I have tried in a different OS also. It looks like this modem has something wrong. |
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