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|Posted - 9/24/2001 7:40:12 AM |
After trying all of your suggestions here is a modem log.
Ok guys, this is after selecting compression and adding S32=34. What do you think now? Also there a high
09-05-2001 16:30:53.78 - U.S. Robotics 56K Voice Win in use.
Chars sent 4046 Chars Received 2608
Retrains Requested 2 Retrains Granted 0
Data Compression V42BIS 2048/32
Disconnect Reason is DTR dropped
U.S. Robotics 56K Voice Win Configuration Profile...
Product type US/Canada Internal
VXD date 02/01/99
U.S. Robotics 56K Voice Win Link Diagnostics...
Freq Level (dB)
I did not hear anything back on this from you guys.
|Posted - 9/24/2001 11:44:24 AM |
Kelly, is there -any- noise on your phone line?
Might pick up the phone reciever, dial 1 and then listen very closely to see if you hear any crackling, pops or a hum (may be almost inaudible) or if there's any crosstalk (faint dialing sounds or distant voices).
|Posted - 9/26/2001 6:32:57 AM |
I can't really hear anything, but my daughters say there is kind of a fuzzy sound. Maybee, maybee not.
I have had my IPS who is also my phone provider check it out and they say I should be able to get a 56k connection. I have also sent them modem logs pointing out the SNR of .1. It has been at least one month and I have submitted the log files to them twice. Not sure how accurate modem logs are.
|Posted - 9/26/2001 10:18:27 AM |
Well, next step would be to take the computer to a friend's home, one that you know is getting a 56K connection and try a connection to your ISP using their phone line. This will let you know very quickly if the problem is with the modem/modem setup or with your phone line.
|Posted - 9/30/2001 10:14:38 AM |
Seeing the 21.6k upstream rate, and retrains, I would suggest trying a different ISP - if not via an actual account, at least test calls.
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