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| Forums | USR | control ceter doesnt recognize USR5686D | Watch |
| Author | Topic |
| JohnSmitch Tl Posts: 5 | Posted - 9/25/2001 2:55:19 PM    Problem: Control ceter doesnt recognize USR5686D 1. USR5686D external modem, 2. OS: windowsNT (workstation), Service Pack 6a 3. Background process: NAV virus protector Called the USR support line (801-401-1141), was told re-download the Control ceter, reinstall after uninstall. I did that, it didn't work. So far, the problem still exit. |
| v.Richard Tl Posts: 6222 USA | Posted - 9/30/2001 10:17:24 AM  Would suggest temporarily placing modem on a Win9x system, d/l the new Control Panel, and update the modem. Aloha, |
| larrytarr Tl Posts: 4 USA | Posted - 10/2/2001 11:59:48 AM I had a similar experience with my 5686D running in Windows 2000. I contacted USR technical support via e-mail, and in a few days received a terse response from one of their techs that went something like this: CONTROL CENTER DOES NOT WORK IN WINDOWS 2000. HAVE A NICE DAY. Since you're running under NT and Control Center is not recognizing your modem, I'm going to guess that Control Center doesn't work under NT either. Judging from the response I received from USR, they just couldn't care less and don't want to be bothered. When my ISP starts supporting v.92, which they say will be soon, I'll be stuck with a modem that is SUPPOSED to support v.92 but the software USR supplies with the equipment does not make that possible while running a very popular OS. |
| Quarath Tl Posts: 16 | Posted - 10/4/2001 1:27:40 PM Control Center may not work in win 2k but also the control center on several disks sent out was an incorrect version that did not work right, USR suggests downloading teh newer version. |
| JohnSmitch Tl Posts: 5 | Posted - 10/4/2001 2:32:11 PM hi all, I got it working by downloading new ControlCenter here: ftp://usrcontrolcenter:usrcontrolcenter@totalservice.usr.com/ControlCenter_for_external_modems_4_00_018_english__april_27_2001.exe So far, I didn't make ICN (Internet call notification) working after I did update using control center from the linkage. Anybody know how to make ICN working here (such as modem on hold , calling id etc...)? -- John |
| blu Tl Posts: 4 Romania | Posted - 10/13/2001 11:37:03 AM I have the same problem whith control center using a 2884A internal modem and I think that USR plays whith us. I use modem under Win Me, Win 2000 and Win 98. |
| blu Tl Posts: 4 Romania | Posted - 10/27/2001 12:48:31 PM I have the same problem using 5668 Message External modem in WIN ME and WIN XP. I beleave that USR considers us as beta-testers and monitores our reactions... |
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