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|Posted - 9/26/2001 4:41:19 PM |
Have a USR 56k PCI software modem model 5600, Problem with slowing down on the internet then kicks me off.. If I reconnect it is still slow and can only stay on for 3 min.. If I restart windows I can connect and stay on indef Seems like the software is loading down and not releasing or something.. I have 370 megs of memory so that shouldn't be a problem.. any suggestions ????
|Posted - 9/26/2001 8:08:55 PM |
Then make at least a 30 minute connection to the internet, or until disconnected, and then disconnect or if disconnected don't let the modem reconnect or dial out again.
Once disconnected start the Hyperterminal session and issue ati6i7i11y11 to the modem. Post the results here.
|Posted - 10/20/2001 12:23:07 PM |
Yes! Yes! I'm having the exact problem w/ the exact modem. My ISP tech suppt says problem not w/ ISP but either modem or line prob. I dnloaded USR's update, tried various init strings, lowering connect speeds etc all to NO avail. Windows 98 says modem wking ok and no device/hardwre conflicts. Its a brand new modem I installed in August 2001. I have a pII 233mmx w/ 128 megs of sdram and 80% free hd space if that helps. Any advice will be appreciated! Thanks
|Posted - 10/20/2001 12:25:44 PM |
p.s. additionally I DID try the troubleshooter & interactive troubleshooter but no results. (fyi).
|Posted - 10/20/2001 1:49:05 PM |
Same advise as above. The ati6 should give the disconnect reason.
See http://modemsite.com/56k/diag3com.htm for an explanation of the ati6i11 data.
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