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Forums | USR | Those Pesky Null-Shifts    Watch  
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Arcane
Tl Posts:
5

USA
Posted - 6/17/2000 4:32:20 PM  Show Profile  Email Poster  Edit Message
Hi,

Ok, here it goes... For the last 6 months (there 'bouts), I have been having continuous retrains for anything around a connection of 49k. So I step down the connect speed to 44k, (thanks to v.Richard's great website I was able to do that!) now I hear (M2) null-shifts at about every 15 to 20 seconds and one full retrain just after the initial connection. Throughputs average 3.5 to 4k. This is about the max good connection rate I can get without retrains. Even when I lower the connect speed more, I still hear null-shifts.

Yes I have tried other ISPs, both local and distant with the same results. I have also installed the latest modem driver (from Gateway).

So my questions are:
1.) What exactly is a null-shift?
2.) What would cause a null-shift to occur like clockwork every 15 seconds?
3.) What, if anything, can I do to correct it?
4.) Why do I get a second full retrain just after connection? (even my ISP account info shows two logins at the same time)
5.) Is it possible that I'm just trying to get too much out of my connection and should be happy with 44k?

Below is a typical 44k connect, about 30 minutes long. As far as I can tell, everything looks good except for the number of retrains.

//////////////////////////////////

U.S. Robotics 56K Voice Win Link Diagnostics...

Chars sent 2625 Chars Received 177
Chars lost 0
Octets sent 107492 Octets Received 3954197
Blocks sent 11260 Blocks Received 32384
Blocks resent 176

Retrains Requested 0 Retrains Granted 91
REJs Received 34 Blers 44
Link Timeouts 29 Link Naks 34

Data Compression V42BIS 2048/32
Equalization Long
Fallback Disabled
Protocol LAPM
Speed 44000/28800
Last Call 00:28:45

Disconnect Reason is DTR dropped
OK

U.S. Robotics 56K Voice Win Link Diagnostics...

Modulation V.90
Carrier Freq (Hz) 1920/1920
Symbol Rate 8000/3200
Trellis Code 64S-4D/64S-4D
Nonlinear Encoding ON/OFF
Precoding OFF/OFF
Shaping ON/OFF
Preemphasis (-dB) 2/2
Recv/Xmit Level (-dBm) 16/14
SNR (dB) 50
Near Echo Loss (dB) 9
Far Echo Loss (dB) 132
Roundtrip Delay (msec) 2
Status uu,5,12N,12.3,--0,2N,0,50.8,16.4

OK

Freq Level (dB)
300 21
450 18
600 18
750 17
900 17
1050 17
1200 17
1350 17
1500 17
1650 17
1800 17
1950 17
2100 18
2250 18
2400 18
2550 18
2700 18
2850 18
3000 18
3150 19
3300 20
3450 21
3600 23
3750 28

OK


//////////////////////////////////

Thanks in advance,
Arcane

Edited by - Arcane on 6/18/00 1:02:21 PM

Daveman_750
Tl Posts:
86

USA
Posted - 6/18/2000 6:04:36 AM  Show Profile  Email Poster  Edit Message  Daveman_750s Homepage
I would try DISABLING SPEEDSHIFTS. To do that, the lucent command is %e0. It might and might not also be the command for 3COM. Your line, with EXCELLENT frequency response, SNR, etc. is very good. And you've got 2 RBS links so try some diff. numbers and see if they have less. No digital pad. Most if not all integrated SLCs use digital pads as far as I know, although i don't know for sure. If i'm right, you must be within a half mile of the CO. Should get ~50.6 to 52K with this line.
v.Richard
Tl Posts:
6222

USA
Posted - 6/18/2000 9:49:58 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The 2 RBS links may be problem - indicated by the 2N in status line.

Try calling tollfree/toll call, & other local ISPs to see if you have the report of 2N on ALL calls.

There is no way I know of to disable null speedshifts w/ USR modems (other than to disable 56k). They happen because the modem thinks the line quality is better than it "really" is. A good explanation of shifting/retraining is found in the Soltel pdf docs referred to in my Lastest Updates yesterday - http://808news.com/56k/latest.htm

The retrain after initial connect is due to the modem not correctly identifying impairments on your line. Also note the --0 (indicating an unusual pad);

Try connecting w/ HyperTerminal, and examine the status line BEFORE the retrain. (Either disconnect before the retrain and give it i11, or use +++ to go to command mode and examine i11) - see if impairments detected are different. http://808news.com/56k/diag3com.htm

Aloha,
Richard

Arcane
Tl Posts:
5

USA
Posted - 6/20/2000 7:56:30 PM  Show Profile  Email Poster  Edit Message
Sorry it has taken me so long to get back, but these 12 hour work shifts are killers.

I've tried several local and long distance ISPs, and it looks like the impairments are, for the majority, at 1N. I still see the --0 with all of the ISPs I called. I do think I'm close to the CO, but I'm not sure. I was also unable, like you said, to disable retrains with my modem.

As for the initial full retrain at the beginning, there was no change in the impairments before or after.

Is there nothing I can do for this RBS problem short of changing ISPs? I am somewhat happy with my throughput, but not happy with the constant null-speedshifts. The only thing I haven't tried is to unplug every phone outlet in the house. If you think this could be the problem, I will try it.

Thanks Again and Aloha,
Arcane

Arcane
Tl Posts:
5

USA
Posted - 6/27/2000 7:11:28 PM  Show Profile  Email Poster  Edit Message

I signed up with one of those free ISPs, Freewwweb. I get a 1N with them but still have to throttle back to 44Kbs to stop retrains. At 44Kbs I still get the null-speedshifts at 15-20 second intervals. I'll post the new readings when I get the chance at home.

By-The-Way... Freewwweb looks pretty good so far. No banners, no software needed, and throughput isn't too bad. I may just cancel my local $20/month ISP if this works out.

I also found the CO, It's about 3.5 miles away. I guess that explains the good signal strength.
-----
Arcane

Arcane.
Tl Posts:
3

Posted - 6/27/2000 11:11:15 PM  Show Profile  Email Poster  Edit Message
Here is what I'm getting with Freewwweb; boy that's hard to type.


U.S. Robotics 56K Voice Win Link Diagnostics...

Chars sent 950 Chars Received 3455
Chars lost 0
Octets sent 35405 Octets Received 440993
Blocks sent 2285 Blocks Received 4078
Blocks resent 63

Retrains Requested 0 Retrains Granted 0
REJs Received 2 Blers 4
Link Timeouts 9 Link Naks 2

Data Compression V42BIS 2048/32
Equalization Long
Fallback Disabled
Protocol LAPM
Speed 44000/26400
Last Call 00:14:50

Disconnect Reason is DTR dropped
OK

U.S. Robotics 56K Voice Win Link Diagnostics...

Modulation V.90
Carrier Freq (Hz) 1920/1920
Symbol Rate 8000/3200
Trellis Code OFF/16S-4D
Nonlinear Encoding ON/OFF
Precoding ON/OFF
Shaping ON/OFF
Preemphasis (-dB) 2/0
Recv/Xmit Level (-dBm) 17/14
SNR (dB) 50
Near Echo Loss (dB) 3
Far Echo Loss (dB) 131
Roundtrip Delay (msec) 2
Status uu,5,12N,12.6,--0,1N,0,50.3,25.0

OK

Freq Level (dB)
300 24
450 22
600 21
750 20
900 20
1050 20
1200 20
1350 20
1500 20
1650 20
1800 20
1950 20
2100 20
2250 21
2400 21
2550 21
2700 21
2850 21
3000 21
3150 21
3300 21
3450 21
3600 22
3750 25

OK


=====================
I would love to stop those null-speedshifts if at all possible without lowering my connection rate.

------
Arcane
Edited by - Arcane. on 6/27/00 11:16:29 PM

v.Richard
Tl Posts:
6222

USA
Posted - 7/4/2000 12:39:27 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Your i11 indicates 2 RBS links in your call path. This is not good. I would check the i11 for RBS links when you call other #s, local & toll.
www.808news.com/56k/diag3com.htm

Null shifts are common w/ USR modems and happen because the modem thinks it can do better - then it can't, and keeps cycling. You might be able to stop this using s-register setting related (examine ats? for all s-register settings)

The full retrain shortly after connection would indicate you may want to limit the max speed to even a lower rate.

Also check your y11 results.

Aloha,
Richard

Arcane
Tl Posts:
5

USA
Posted - 7/11/2000 2:48:51 AM  Show Profile  Email Poster  Edit Message
I couldn't find any ats commands that would stop null-speedshifts. (I hope you meant ats& vice ats?, I couldn't get ats? to work)I posted above that most other ISPs I called did NOT show more than one RBS link. (above post 'Arcane.' is me also) Also notice that there were no retrains with Freewwweb ISP. I still see the null-speedshifts every 15-20 seconds though.

I do not want to lower my connect speed because it seems like the best tradeoff between throughput and nulls.

I guess I am at a stopping point...so
Thanks for the help Richard
I have learned alot from your web page and this forum; Bravo.
=======
Arcane

v.Richard
Tl Posts:
6222

USA
Posted - 7/14/2000 10:45:41 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The stats on your last connection don't look too bad to me.

If and when your telco upgrades the digital portion of their net that is introducing the RBS impairment, you may get slightly better connection.

I wouldn't be so concerned with the null speedshifts: let's say if you limit your connect to 36k you eliminate them - would your throughput be better or worse? The answer is that usually throughput will be better with the higher rate and a moderate amount of 'errors'. Note, too that your 44k connect has near-zero blers; It's also possible that you may get better throughput with a rate of 45.3k or 46.6k and a higher # of errors.
www.808news.com/56k/x2-thru.htm

It is possible that other devices connected to your phone line prevent your modem from achieving best performance. I would definitely suggest connecting the modem to the demarc if possible which will disconnect all other wiring/devices - www.808news.com/56k/demarc.htm

Aloha,
Richard

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