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| Forums | USR | 3CP5699A will not open the phone line | Watch |
| Author | Topic |
| taajamin Tl Posts: 2 USA | Posted - 11/13/2001 12:39:07 PM    Hello all. I have a USR 3CP5699A. I am running Windows XP Professional. I have had no problems until I moved. Now the only way I can connect is by leaving my telephone off the hook. If this is not done, I will not get a dial tone. I'm guessing that it is probably shot, but any suggestions would be greatly appreciated. I had also bought a new modem, and tried it. It is a Creative Labs Modem Blaster DI5633. It will connect, but upon doing so, it immediately locks my system up. A suggestion on it would be nice as well. Thanks in advance. |
| Bob Starnes Tl Posts: 4360 USA | Posted - 11/13/2001 8:46:47 PM Modem set to the correct country code? If you're subscribed to a voice mail service that provides a wavering dialtone then the modem will not properly detect the dialtone, check all messages prior to using the modem. Might try disabling 'Wait for dialtone' in the Modem Properties in the Control Panel. |
| taajamin Tl Posts: 2 USA | Posted - 11/13/2001 9:05:32 PM Thanks for the reply. I should have mentioned that I did try disabling the "Wait for dial tone before dialing". I do have a messaging service, but I have no messages. Once again, thanks for the input. If you have any other ideas, I'd be more than happy to hear them. |
| ctennyson Tl Posts: 9 Canada | Posted - 11/14/2001 2:38:10 PM Hello, I have the same problem with this modem 5699a from USR. I also noticed that usr do not have drivers listed on their web page and that microsoft do not support this model. This could might just be a compatibility issue but I would love to get it working. Thanks |
| Bob Starnes Tl Posts: 4360 USA | Posted - 11/14/2001 6:21:54 PM ctennyson: You mean these? http://www.usr.com/support/drivers-template.asp?prod=s-win#3CP5699A taajamin: See http://modemsite.com/56k/x2-hyperterm.htm for setting up Hyperterminal. 1. Type AT E1 <hit enter> (E one, entered blindly, allows you to see what you type afterwards) 2. Type AT &F1 M1 L3 <hit enter> 3. Type AT H1 <hit enter> (That's H one) The modem should go offhook and you'll hear the dial tone. 4. Type ATH (the modem will hang up the line) If you didn't hear the dial tone in line 3 then check the phone cord, make sure it's plugged into the LINE jack on the modem or try a different phone cord. If there's no problem with the cord it's possible the modem may be damaged. 5. Type ATDT XXX-XXXX (XXX-XXXX is the number of the line the modem is on) The modem should dial out and you'll hear a busy signal since the modem is using the line. Hit any key to disconnect. If the modem dialed out ok then the problem is in Windows. If the modem reported NO DIALTONE then either the modem is damaged or set to the wrong country code. |
| ctennyson Tl Posts: 9 Canada | Posted - 11/15/2001 2:48:31 PM Hello Thanks I will give that a try a try and let you know !!
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| gospelmidi Tl Posts: 252 USA | Posted - 11/26/2001 2:15:17 AM Try putting one or two commas before the telephone number dialed, e.g.: ,,7739237 |
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