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glimmer
Tl Posts:
4

Egypt
Posted - 11/13/2001 5:29:59 PM  Show Profile  Email Poster  Edit Message
i have a 3CP992884A USR internal modem, and i'm using a Windows ME operating system.the modem doesn't connect to the internet and if it does...it connects at a very very slow rate and it disconnects after a maximum of 5 minutes.
the MAX speed i have if it is connect's is 19200bps and i tryied many soultions like addinf an AT commands but no effect happend.
how could i solve that.
thanx.

Edited by - glimmer on 11/13/01 5:54:28 PM

Bob Starnes
Tl Posts:
4360

USA
Posted - 11/13/2001 8:51:57 PM  Show Profile  Email Poster  Edit Message
Any audible noise (crackling, pops, faint (almost inaudible) hum, crosstalk (faint dialing sounds or distant voices)) on the phone line?

Try connecting directly to the telco's demarc box, bypassing the home phone wiring, to see if the problem still occurs.

See http://modemsite.com/56k/demarc.htm

glimmer
Tl Posts:
4

Egypt
Posted - 11/14/2001 9:20:33 AM  Show Profile  Email Poster  Edit Message
first of all thanx for replaying
no sounds from any kind is occured .and i tryied the soulution u said by connecting directly to the box and the prb still exists.

Bob Starnes
Tl Posts:
4360

USA
Posted - 11/14/2001 6:10:30 PM  Show Profile  Email Poster  Edit Message
Well, next step is to try the modem on a different known good 56K phone line to see if you can connect better. If you can then suspect your phone line as the problem, if not then there may be a problem with the modem.
glimmer
Tl Posts:
4

Egypt
Posted - 11/14/2001 6:29:15 PM  Show Profile  Email Poster  Edit Message
no i think the phone line is good ..u see i've tryied the modem on a friend's computer on the same phone line and it works properly and very good and i tryied another modem on my pc and it works...so it seems that the conflict between my motherboard and the modem.
maybe it needs a specific AT command or something
thanx

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