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BigBear
Tl Posts:
3

Hong Kong
Posted - 12/2/2001 10:58:10 AM  Show Profile  Email Poster  Edit Message
Hi everybody,

Recently I changed my ISP ... then the problem starts ... :( I notice that the ARQ light of my modem(USR sportster 56K data fax) sometimes flashes then the transimmsion is paused! Especially when I play on line game the light flashes constantly ... :( then the game lag ... GREAT LAG!! I try to consult the ISP's technician but he can't help me ... Can you give me some suggestions? Can I solve the problem or just change the ISP again ... haha ... thanks for your help and have a nice day ... :)

Bob Starnes
Tl Posts:
4360

USA
Posted - 12/2/2001 2:35:09 PM  Show Profile  Email Poster  Edit Message
See http://modemsite.com/56k/x2-hyperterm.htm for setting up Hyperterminal.

Then after disconnecting from the internet, start the Hyperterminal session and first issue ate1 (may be entered blindly so be sure to enter it correctly) then issue ati6i11 and post the results.

Also see http://modemsite.com/56k/diag3com.htm

BigBear
Tl Posts:
3

Hong Kong
Posted - 12/2/2001 6:53:26 PM  Show Profile  Email Poster  Edit Message
Hi Bob, thanks for your help ... :)
The following is the diagnostics result.

U.S. Robotics 56K FAX EXT Link Diagnostics...

Chars sent 1077068 Chars Received 1595126
Chars lost 0
Octets sent 694200 Octets Received 914871
Blocks sent 19521 Blocks Received 26551
Blocks resent 3764

Retrains Requested 0 Retrains Granted 0
Line Reversals 0 Blers 2
Link Timeouts 1 Link Naks 621

Data Compression V42BIS 2048/32
Equalization Long
Fallback Enabled
Protocol LAPM
Speed 49333/31200
V.90 Peak Speed 49333
Last Call 00:34:33

Modulation V.90
Carrier Freq (Hz) None/1920
Symbol Rate 8000/3200
Trellis Code None/64S-4D
Nonlinear Encoding None/ON
Precoding None/ON
Shaping ON/ON
Preemphasis (-dB) 0/0
Recv/Xmit Level (-dBm) 16/10
Near Echo Loss (dB) 11
Far Echo Loss (dB) 0
Carrier Offset (Hz) NONE
Round Trip Delay (msec) 6
Timing Offset (ppm) 3306
SNR (dB) 49.5
Speed Shifts Up/Down 0/0
Status : uu,5,13Y,13.2,-0,1N,0,43.8,14.0

Bob Starnes
Tl Posts:
4360

USA
Posted - 12/3/2001 1:16:56 AM  Show Profile  Email Poster  Edit Message
In the 'Dial-Up Networking' folder, right click your ISP's DUN connection and select 'Properties', on the 'General' tab click the 'Configure' button, select the 'Connection' tab, click the 'Advanced' button and enter &U13&N32 in the 'Extra Settings' box there. Click OK on everything and then try a connection.

See if that helps, if you're still getting too much activity from the ARQ light the change the &N32 to &N31.

BigBear
Tl Posts:
3

Hong Kong
Posted - 12/3/2001 9:10:52 AM  Show Profile  Email Poster  Edit Message
Hi Bob ... :) Thanks for your help, I will try it.

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