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John35
Tl Posts:
1

USA
Posted - 12/15/2001 8:24:33 PM  Show Profile  Email Poster  Edit Message
Hello everyone, I am having problems getting a USR 5686D external modem to work with my 3C510 3COM router. The only lights that are on on the modem are the "TR" and "CS" ones. When I try to connect I get a "dial up failed" message with no dial up tones or anything displayed on the 3COM's maintenace page (192.168.2.1). I used a Actiontec EX560LKC previously and it worked great right out of the box. ANY help would be GREATLY appreciated. Am I wrong in assuming that no drivers are required since this modem is connected directly to the router?
Thanks in advance,
John
v.Richard
Tl Posts:
6222

USA
Posted - 12/23/2001 10:13:30 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Hook the modem up to a COM port on your PC, direct connect Hyperterminal and make sure it works
www.modemsite.com/56k/x2-hyperterm.htm

If it does, your problem could be
cable from modem to router;
setup of router - www.3com.com/products/en_US/result.jsp?selected=2&sort=effdt&order=desc&sku=3C510
Setup of modem (dip switches / stored initialization in NVRAM)

Aloha,
Richard

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