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| Author | Topic |
| glebouef Tl Posts: 7 | Posted - 12/26/2001 11:15:26 PM    I have an internal USR Modem product id 00568703.. I installed Windows Xp which automatically found drivers for the modem.. The device menager says the modem is functioning properly, but when I attempt to dial out I get an internal modem failure.. I know there is nothing wrong with the modem since I am using it now through windows 98.. Any Suggestions or solutions to thismost aggravating problem? |
| v.Richard Tl Posts: 6222 USA | Posted - 12/31/2001 12:41:57 PM  Can you talk to modem with Hyperterminal? www.modemsite.com/56k/x2-hyperterm.htm www.modemsite.com/56k/usehyper.htm
Aloha, |
| glebouef Tl Posts: 7 | Posted - 1/1/2002 10:20:15 AM I do not believe so but I will check. I spoke to USR Tech Support who told me to remove all the jumpers from the modem to force it into PNP mode, which I did. But still nothing. I can't even query the modem. I also tried changing the com port on the modem to COM Port 2 to see if that would help.. And I was told that Com Port 2 was in use.. How do I find out what is on COM Port 2? The most devilish thing about this is that the Device Manager happily declares that that "This device (the modem" is working properly". I am on the verge of buying a new modem. |
| charles Tl Posts: 5879 USA | Posted - 1/1/2002 1:15:20 PM Edited by - charles on 1/1/02 2:22:28 PM |
| charles Tl Posts: 5879 USA | Posted - 1/1/2002 1:18:23 PM 005687-03 is installed in Windows 2000 by setting jumpers, the jumpers must be set for COM 2 IRQ 3. PnP Mode only. |
| charles Tl Posts: 5879 USA | Posted - 1/1/2002 2:12:50 PM Many U.S. Robotics modems are listed in Windows 2000 and Windows XP. The modems listed below with the will install on Microsoft Windows 2000 or Windows XP with basic modem functionality and your modem is listed |
| glebouef Tl Posts: 7 | Posted - 1/1/2002 3:39:57 PM It may be listed as having as having basic functionality under XP.. But it does not. I don't know.. I feel as though I have exhausted the options that my limited modem knowledge offers me.
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| Bob Starnes Tl Posts: 4360 USA | Posted - 1/1/2002 11:36:49 PM If you have a Com2 listed in the Device Manager then that's most likely Serial Port 2 in the BIOS Setup. Disable Serial Port 2 in the BIOS Setup under 'Intergrated Peripherals' and then try installing the modem. |
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