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spandita
Tl Posts:
4

Posted - 1/7/2002 3:39:31 PM  Show Profile  Email Poster  Edit Message
I have a US robotics sportster 56 k x2,internal modem, model 0460. my problems started when I installed Oracle 8i on my computer. Initially the modem started disconnecting easily and then would not connect at all.I checked everything:no resource conflicts, IRQ problems, diagnostics in the modem ( i was getting the message that the port is already open). I removed the modem software and restarted the computer , the computer recognized the modem and installed the software and the modem connected but soon the same problem came up again. When I removed the modem software and reatarted the computer again, the computer would not recognize the modem at all. I reformatted my hard drive and the modem came up and running again but after a few days the problem recurred. Initially it would not connect. I removed the modem software and reatrted the computer again but now the computer is unable to recognize the modem at all now inspite of my repaeted attempts. I physically removed the modem from its ISA slot and inserted it firmly again but nothing happened. Please help
Bob Starnes
Tl Posts:
4360

USA
Posted - 1/7/2002 9:10:30 PM  Show Profile  Email Poster  Edit Message
Checked for any fax/voice applications that may be loaded at startup and have access to the Com Port?
spandita
Tl Posts:
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Posted - 1/8/2002 11:25:28 AM  Show Profile  Email Poster  Edit Message
I don't have any voice/fax applications
Bob Starnes
Tl Posts:
4360

USA
Posted - 1/8/2002 10:15:17 PM  Show Profile  Email Poster  Edit Message
What com port/IRQ is the modem on?

Check the Startup folder for any apps that may have access to the modem or com port.

v.Richard
Tl Posts:
6222

USA
Posted - 1/9/2002 4:49:26 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
What "modem software" are you installing/uninstalling?

You have a h/w controller-based ISA modem (0460)?
If so, a direct connection to modem via Hyperterminal should work without any other software -
www.modemsite.com/56k/x2-hyperterm.htm
Does it?
This modem has jumpers for COM port and IRQ? Which need to be set so as not to conflict with built-in Com port...?

Aloha,
Richard

spandita
Tl Posts:
4

Posted - 1/13/2002 9:24:07 AM  Show Profile  Email Poster  Edit Message
rightnow the computer is not detecting modem at all.even though it does intermitently if i remove the modem from the device manager and restart the computer .yes my modem does have jumpers and settings for com/IRQ ports and there is no conflict in the device manager.
v.Richard
Tl Posts:
6222

USA
Posted - 1/13/2002 12:00:01 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
What COM port does the modem install on?
What are the resources (IRQ & I/O) for the port?

Your computer's BIOS: Check the setup of built-in COM port / and/or PnP settings; to make things easy to start with, you could disable any built-in COM ports which would eliminate possibility of conflict there.

Aloha,
Richard

spandita
Tl Posts:
4

Posted - 1/16/2002 4:10:25 PM  Show Profile  Email Poster  Edit Message
it usually installs on com1 and the resources are 3F8/IRQ4. the pnp settings are enabled. there is right now no conflict as the computer is not detecting the modem at all.
Bob Starnes
Tl Posts:
4360

USA
Posted - 1/16/2002 9:13:22 PM  Show Profile  Email Poster  Edit Message
If the modem is on Com1 then you should have Serial Port 1 disabled in the BIOS Setup.

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