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Forums | USR | Error 630...... What happened, how do I fix it?    Watch  
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SamIAm
Tl Posts:
3

USA
Posted - 2/5/2002 2:20:45 PM  Show Profile  Email Poster  Edit Message
I bought an ActionTec 56k PCMCIA card for my Toshiba laptop and get this error when I try to dial in. Is this a com port problem?
SamIAm
Tl Posts:
3

USA
Posted - 2/5/2002 2:35:39 PM  Show Profile  Email Poster  Edit Message
Sorry, I posted this in the wrong place...this modem has a Lucent chipset...but I could use anyone's help here anyway, since I experienced error 630 with my last PCMCIA modem, a Zoom, so I'm sure it's not an error specific to one type of modem.
charles
Tl Posts:
5879

USA
Posted - 2/6/2002 9:54:23 AM  Show Profile  Email Poster  Edit Message
630 The port was disconnected due to hardware failure

How did you install this modem.

SamIAm
Tl Posts:
3

USA
Posted - 2/6/2002 10:16:07 AM  Show Profile  Email Poster  Edit Message
The latest time that I installed this modem: When the laptop was up and running I put the card into the slot, heard the beep, the install new hardware dialogue popped up, followed the usual procedure,and loaded the driver that I got from the ActionTec site.
An aside: is there such a thing as com5? I thought I noted that the modem was on com5 once, when it actually dialed out. Now it says com2. This change may have happened at the time that I installed the downloaded driver- originally I used what came on the CD that came with the modem, but device manager listed the modem as a generic-type modem, so I figured that a more up-to-date driver might help its performance. With the new driver device manager identifies it as an ActionTec. How do I change the com port,-thought I could set it to com5 and see if it works. Thanks
Bob Starnes
Tl Posts:
4360

USA
Posted - 2/6/2002 4:38:22 PM  Show Profile  Email Poster  Edit Message
If the modem is on Com2 then make sure that Serial Port 2 is disabled in the BIOS Setup.
v.Richard
Tl Posts:
6222

USA
Posted - 2/7/2002 8:59:11 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Also see:
www.modemsite.com/56k/duns630.asp

and, also note that if the name of your modem changes due to install/re-install, and your DUNs connectoid is not updated to reflect the correct modem to use, you might have a problem
www.modemsite.com/56k/connectoid.asp

Finally, to isolate a problem as being modem driver/installation related issue vs DUNs/Windows Networking: see if the modem responds to AT with OK using Hyperterminal
www.modemsite.com/56k/x2-hyperterm.asp

Aloha! Richard.

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