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duanevw Tl Posts: 14 USA	Posted - 8/8/2002 10:02:59 PM This is a new modem its not in their products its under support external data modem they cover drivers for it and new information and also they mention v.44 on selected models. They show a picture of it in the left top corner its black and looks like 5686D and it says v.92 on it. Duane from MI. Here's a little post I could not located under their products in external modems. USR5686E 56K Faxmodem FAQs Troubleshooting "no dial tone" error message Internet Call Notification (ICN) Available Downloads Configuring your Broadband Router for use with Analog Modems V.92 FAQs V.90 Technology Additional Support If the support information in this section doesn't help you solve your issue, you can contact a U.S. Robotics Help Desk Technician directly. Manuals and other Documents 56K Faxmodem Quick Installation Guide (PDF), (English), (French-Canadian), (Portuguese), (Spanish) 56K Faxmodem User Guide (HTML), (English), (French-Canadian), (Portuguese), (Spanish) Drivers and Firmware Win 95/98/NT/2000/ME/XP INF file Copy this file onto a blank 3.5-inch disk. In Control Panel, double-click Modems and remove all Sportster modems. Shutdown the computer, connect and turn on the modem, and restart the computer. When prompted, insert the disk and choose "Driver from disk provided by hardware manufacturer" or "search for the best driver" and click OK. Direct the installation to search the 3.5-inch disk. Select the U.S. Robotics 56K fax external and then follow the prompts to finish the installation. USR5686E.inf 48.8 Kb 06-06-02 Electronic product documentation is provided as a courtesy to U.S. Robotics customers. These are electronic versions of the original documentation. Some of the information contained within this documentation, including the support contact information is subject to change.
v.Richard Tl Posts: 6222 USA	Posted - 8/10/2002 10:20:02 AM Thanks for the tip! Normally, USR will change the last part of the modem (D to E in this case, previously 01-02-03, etc.) when they change the modem in some way; usually the 4 digits (5686) and country determine what firmware can be run in the modem. It's unclear to me what has changed between 5686D to E (the color?) - the .inf file listed for the modem does not include any V44 responses. Aloha! Richard.
jdong Tl Posts: 49 USA	Posted - 8/14/2002 12:56:12 PM honestly, what expectations of change do we have of US Robotics? They probably just took the modems sent for repairs, painted it black, and stuck a new sticker on it

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