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dockman
Tl Posts:
1

USA
Posted - 9/14/2002 5:21:56 PM  Show Profile  Email Poster  Edit Message
I just installed a USR5699b modem in a Compaq 5190. it only worked right once, after formating my hard drive and reinstalling my O/S I connected at 44000. Now I am lucky to connect at 21000 if at all. It sometimes took 20 to 30 tries to connect. I have contacted USR support 2 times and they dont know what is going on. I have changed ports, re-installed drivers, downloaded drivers, formated and reloaded my system several times. I have also disabled the v90 and doing that lets me connect every time but only at 21000 max.

I am out of ideas. Any help would be appriciated.

v.Richard
Tl Posts:
6222

USA
Posted - 9/20/2002 2:20:50 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
After disconnecting, examine and post here results from
ati6i11y11
which you can obtain via Hyperterminal.

See
www.modemsite.com/56k/x2-hyperterm.asp
www.modemsite.com/56k/diag3com.asp

What firmware does the modem have? Result of
ati7

Aloha! Richard.

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