Forums | Other (Public) | Slow Modem | Watch |
Author | Topic |
erogers Tl Posts: 2 USA | Posted - 11/11/2003 7:59:39 AM I have a Gateway Solo 400 notebook with a GTW v.92 56K voice modem. My connection speed is never over 28.8. I could use come help to speed up my bps... Thanks J.V. |
charles Tl Posts: 5879 USA | Posted - 11/11/2003 9:44:33 AM What OS are you running? Has this always been a problem? Have you had a second phone line installed. Being this is a notebook have you tried the connection were there was a known good connection and last have you updated the drivers from gateway? http://support.gateway.com/support/drivers/search.asp?param=GTW+v.92+drivers&st=kw |
erogers Tl Posts: 2 USA | Posted - 11/11/2003 11:55:05 AM Thanks Charles... Yes I tried all those things. I'm running XP home edition. This is a refurbished notebook from Gateway. This is my second one from them in a week... both experiencing the same problem. Even went to a neighbor and tried their phone lines. I'm also using a Gateway desktop with no modem problems using the same phone lines as the notebook?? Again thanks J.V. |
charles Tl Posts: 5879 USA | Posted - 11/12/2003 1:17:58 AM What is the PCI\VEN of this modem? Note the modems inf shows a BCM , AMRIntel.Modem. Does this modem show a nic card also,if so disable it. Are you connect with the power or battery? The driver at gatway shows Version 3.4.22 might try this one here for BCM modem. Version (v.3.5.24)Note before install. Note: Prior to this version, V.92 Modem-on-hold required 3rd-party BVRP software. With this driver version, BVRP MoH software should be uninstalled prior to driver install/upgrade. This driver version has MoH built-in to the driver
ATI0 Reports product code ATI7 Returns the board hardware version Your desktop may have a different modem chipset.I would also check device manager in safe mode. Force V34 (disable x2/v90/v92) S50=23 S51=31 http://support.gateway.com/s/FAQ/Mobile/3501309faq88.shtml Will go over this when I get time. |
charles Tl Posts: 5879 USA | Posted - 11/12/2003 1:45:15 AM http://support.gateway.com/support/techdocs/trshoot/xp/desktop/comm.shtml Would also like to see the modem log. These modem are known for problems with xp and have no support from the makers.These modem are sold to venders with no support.
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charles Tl Posts: 5879 USA | Posted - 11/12/2003 10:13:15 AM Could use the serial number of this pc. |
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