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Fisherman
Tl Posts:
1

USA
Posted - 1/10/2004 10:38:42 PM  Show Profile  Email Poster  Edit Message
I would like to make telephone calls using my computer and DragonDictate software using a telephone dialer program. I am disabled so need to hear the telephone recipient through a headset and answer using my microphone totally hands free. I have Windows 2000 operating system, a sound blaster card, and a full duplex U.S. Robotics voice modem. When I dial a number I can hear the recipient but they can't hear me. I am a computer novice so don't know what needs to be done but have computer help available through the local university. I would be willing to purchase a new sound card or modem to be able to make hands free telephone calls. Can someone help me? Thanks.
charles
Tl Posts:
5879

USA
Posted - 1/10/2004 11:35:07 PM  Show Profile  Email Poster  Edit Message
Some things to check.
Verify that the microphone is firmly connected to the microphone jack (some sound card jacks are marked with pictures) and not the headphone or the speaker jack

Configure the Microphone Volume
Double-click Multimedia( Sounds and Multimedia ) in Microsoft Windows Millennium or Microsoft Windows 2000 Sounds and Audio Devices in Windows XP)
In the Sound Recording section, click the Volume button.

Verify that the Volume slider that is directly below the Mic Balance or Microphone Balance slider is at the top and click to clear the Mute check box below the Volume slider.
Click OK, and then attempt to record a wave audio file using sound recorder
To test the microphone by using Sound Recorder
Click Start , point to Programs , point to Accessories, point to Entertainment, and then click Sound Recorder

Click Record (the red circle), and then speak into the microphone. If the microphone is plugged into the correct jack, the green line in Sound Recorder moves up and down. If the green line moves, click Stop
, click Rewind, and then click Play to listen to your recording. If Sound Recorder works correctly, proceed to the next method
Click Start, point to Settings, and then click Control Panel
Double-click Multimedia or Sounds and Multimedia
Click the Audio tab
In the Recording or Sound Recording section, make sure that the correct device is listed in the Preferred device box

charles
Tl Posts:
5879

USA
Posted - 1/13/2004 2:06:12 AM  Show Profile  Email Poster  Edit Message
One other thing that might help is to remove any phone that is connected to the modem,connect phone to the wall jack.

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