Forums | Conexant (Public) | CNXT pci modem problem | Watch |
Author | Topic |
kennycat Tl Posts: 4 United Kingdom | Posted - 2/8/2004 8:14:37 AM When trying to connect with this modem I get error number 775. I get this problem even if I remove the phone cable. I have re-installed the modem and drivers but to no avail. If I connect to the modem using hyperterminal and type ATDT I get a dial tone but if I try to call a number I get the answer RESTRICTED. Any help please? I am using XP. Edited by - kennycat on 2/8/2004 10:10:51 AM |
charles Tl Posts: 5879 USA | Posted - 2/8/2004 1:06:48 PM 775 The call was blocked by the remote computer. Try the number with your phone,can you get the call to work.Remove the connection icon in the dial up folder and make a new one. Go to Start/Run and type in this command: netsh int ip reset C:\resetlog.txt Once this command is typed, a black box will appear and disappear. The computer then should be restarted. Create a New DUN Connection. The remote computer may be blocking your connection because of a caller ID rule, a scheduling policy that only allows access during specific times, or another setting. Could you post a modem log.
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charles Tl Posts: 5879 USA | Posted - 2/8/2004 1:28:09 PM Check how you have dialing rules settup. Might need to use this or disable it. Do you have this pc set anyone who uses this computer? Check the dialing rules in dun properties. This is other isp set up but might help.
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charles Tl Posts: 5879 USA | Posted - 2/8/2004 3:37:29 PM Ok now I think I have found the fix since this modem is use to only dial a certain numbers for one isp.The problem is in the drivers and need to install the generic drivers. Note this post on this problem.There is four pages to this,check them all. http://www.chetnet.co.uk/portal/forum/viewtopic.php?t=1975&postdays=0&postorder=asc&&start=15&sid=6e82c1008fb5f1c8f3495c6c08fb527d
Anyway, what I did was, in the end, quite simple. 1. Go to the Conexant web site, go to the Driver Support section, and download the driver file for an HSF modem (you'll see what I mean when you get there). Save the file to disc, then unzip it to a place you can find it later. |
charles Tl Posts: 5879 USA | Posted - 2/8/2004 3:45:42 PM It would help also if you could get the modem ven number or FCCID# from the modem.Check if you modem is the HSF or HCF.Click the agree at the bottom of page,look for xp,pci and HSF or HCF what ever chip set your modem has. The only other way around this would get another modem. |
charles Tl Posts: 5879 USA | Posted - 2/8/2004 4:08:10 PM http://www.pcworld.com/news/article/0,aid,87343,00.asp
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charles Tl Posts: 5879 USA | Posted - 2/8/2004 4:21:09 PM http://www.timesupport.com/timesupport/tech/modem/noanswer/index.htm http://www.timesupport.com/timesupport/tech/modem/dialtone/index.htm
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kennycat Tl Posts: 4 United Kingdom | Posted - 2/9/2004 10:29:18 AM Thanks for all the info Charles. It is a TIME pc so the generic drivers one should fix it. I will try tonight. Thanks |
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