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bradmd
Tl Posts:
1

USA		Posted - 3/29/2004 1:32:00 PM  Show Profile  Email Poster  Edit Message
I can send faxes but cannot receive them from anyone. here is a copy of the log.... I would appreciate any troubleshooting help.

Brad
4:21:18 PM,>> Motorola ModemSURFR 56K External,RING
4:21:18 PM,(*) Motorola ModemSURFR 56K External,Incoming ring
4:21:18 PM,Motorola ModemSURFR 56K External,Answering...
4:21:18 PM,<< Motorola ModemSURFR 56K External,ATA
4:21:23 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:23 PM,Motorola ModemSURFR 56K External,Receiving page 1...
4:21:23 PM,<< Motorola ModemSURFR 56K External,NSF frame
4:21:25 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:25 PM,<< Motorola ModemSURFR 56K External,CSI frame
4:21:26 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:26 PM,<< Motorola ModemSURFR 56K External,CIG frame
4:21:27 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:27 PM,<< Motorola ModemSURFR 56K External,DIS frame
4:21:27 PM,>> Motorola ModemSURFR 56K External,OK
4:21:27 PM,<< Motorola ModemSURFR 56K External,AT+FRH=3
4:21:28 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:29 PM,>> Motorola ModemSURFR 56K External,TSI frame
4:21:29 PM,>> Motorola ModemSURFR 56K External,OK
4:21:29 PM,<< Motorola ModemSURFR 56K External,AT+FRH=3
4:21:30 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:30 PM,>> Motorola ModemSURFR 56K External,DCS frame
4:21:30 PM,>> Motorola ModemSURFR 56K External,OK
4:21:30 PM,<< Motorola ModemSURFR 56K External,AT+FRM=96
4:21:35 PM,>> Motorola ModemSURFR 56K External,+FCERROR
4:21:35 PM,(!) Motorola ModemSURFR 56K External,Training failed!
4:21:35 PM,<< Motorola ModemSURFR 56K External,AT+FTH=3
4:21:35 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:35 PM,<< Motorola ModemSURFR 56K External,FTT frame
4:21:36 PM,>> Motorola ModemSURFR 56K External,OK
4:21:37 PM,<< Motorola ModemSURFR 56K External,AT+FRH=3
4:21:42 PM,<< Motorola ModemSURFR 56K External,AT+FRH=3
4:21:42 PM,>> Motorola ModemSURFR 56K External,OK
4:21:42 PM,<< Motorola ModemSURFR 56K External,AT+FTH=3
4:21:42 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:42 PM,<< Motorola ModemSURFR 56K External,NSF frame
4:21:44 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:44 PM,<< Motorola ModemSURFR 56K External,CSI frame
4:21:44 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:44 PM,<< Motorola ModemSURFR 56K External,CIG frame
4:21:45 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:45 PM,<< Motorola ModemSURFR 56K External,DIS frame
4:21:46 PM,>> Motorola ModemSURFR 56K External,OK
4:21:46 PM,<< Motorola ModemSURFR 56K External,AT+FRH=3
4:21:49 PM,>> Motorola ModemSURFR 56K External,CONNECT
4:21:50 PM,>> Motorola ModemSURFR 56K External,DCN frame
4:21:50 PM,>> Motorola ModemSURFR 56K External,OK
4:21:50 PM,(X) Motorola ModemSURFR 56K External,Remote fax interrupted session!
4:21:50 PM,Motorola ModemSURFR 56K External,De-initializing...
4:21:50 PM,<< Motorola ModemSURFR 56K External,+++
4:21:52 PM,<< Motorola ModemSURFR 56K External,ATH
4:21:55 PM,<< Motorola ModemSURFR 56K External,AT+FCLASS=0
4:21:55 PM,>> Motorola ModemSURFR 56K External,OK
4:21:55 PM,(i) Motorola ModemSURFR 56K External,Line parameters: 2400, No parity, 1 stop bit(s)
4:21:55 PM,<< Motorola ModemSURFR 56K External,+++
4:21:55 PM,>> Motorola ModemSURFR 56K External,AT+FCLASS=0
4:21:55 PM,>> -,-
4:21:55 PM,<< Motorola ModemSURFR 56K External,ATH
4:21:55 PM,>> Motorola ModemSURFR 56K External,+++
4:21:55 PM,Motorola ModemSURFR 56K External,Line closing...
4:21:55 PM,Motorola ModemSURFR 56K External,Line closed.
4:21:57 PM,Motorola ModemSURFR 56K External,Line is idle.
4:21:57 PM,Motorola ModemSURFR 56K External,Line opening...
4:21:58 PM,Motorola ModemSURFR 56K External,Line opened.
4:21:58 PM,(i) Motorola ModemSURFR 56K External,Line parameters: 19200, No parity, 1 stop bit(s)
4:21:58 PM,Motorola ModemSURFR 56K External,Initializing...
4:21:58 PM,<< Motorola ModemSURFR 56K External,AT
4:21:58 PM,>> Motorola ModemSURFR 56K External,OK
4:21:58 PM,<< Motorola ModemSURFR 56K External,AT&FE0V1&C1&D2S95=47S0=0
4:21:58 PM,>> Motorola ModemSURFR 56K External,OK
4:21:58 PM,Motorola ModemSURFR 56K External,Modem setting up...
4:21:58 PM,<< Motorola ModemSURFR 56K External,ATS0=0
4:21:59 PM,>> Motorola ModemSURFR 56K External,OK
4:21:59 PM,<< Motorola ModemSURFR 56K External,ATX4L1M1&K3%C3\N3B
4:21:59 PM,>> Motorola ModemSURFR 56K External,OK
4:21:59 PM,Motorola ModemSURFR 56K External,Fax setting up...
4:21:59 PM,<< Motorola ModemSURFR 56K External,AT+FCLASS=1
4:21:59 PM,>> Motorola ModemSURFR 56K External,OK
4:21:59 PM,Motorola ModemSURFR 56K External,Waiting for call...

v.Richard
Tl Posts:
6222

USA		Posted - 4/14/2004 4:56:59 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Only thing I can suggest is to try from other fax machines or from other PC-based faxmodems - the modemlog indicates a failure to train/handshake with the machine that called you...
What fax software are you using? Does it have any settings/options that allow you to modify connection parameters?

4:21:30 PM,<< Motorola ModemSURFR 56K External,AT+FRM=96
4:21:35 PM,>> Motorola ModemSURFR 56K External,+FCERROR
4:21:35 PM,(!) Motorola ModemSURFR 56K External,Training failed!
However, most likely you've got incompatibility between your faxmodem and the other particular machine that won't appear as problem with other machines;
also see

http://www.cs.ualberta.ca/doc/Software_manuals/flexfax/class1.txt

Aloha! Richard.

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