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Black Hawk
Tl Posts:
5

United Kingdom
Posted - 4/21/2004 1:39:07 AM  Show Profile  Email Poster  Edit Message
If i start my PC up before i turn on my modem or i turn both on at the same time the modem will not connect, it gives me the dial tone not found when i try and connect to the internet. However if i turn my modem on then power up my PC the modem connects no problem. Has anyone got any ideas why this is and how do i correct it?
v.Richard
Tl Posts:
6222

USA
Posted - 4/21/2004 6:02:21 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
If you have an external modem & Windows 2000 or higher, the situation you describe is a Windows limitation - you need to turn modem on before the PC.

Aloha! Richard.

Black Hawk
Tl Posts:
5

United Kingdom
Posted - 4/22/2004 1:04:28 AM  Show Profile  Email Poster  Edit Message
Thanx, i know i have to turn the modem on before the PC but i was wondering if there is a way around it because 1 of my modems is a USB modem so i cant turn it on before i turn the PC on. Is there a patch i can download to correct this or anything?
v.Richard
Tl Posts:
6222

USA
Posted - 4/22/2004 10:52:31 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The USB modem shouldn't be affected - this would apply to modems connected to PC COM port.
This modem power on first isn't exactly that the modem has to be on before power is applied to the PC - the modem can be turned on after the PC gets power, so long as the modem is on when Windows starts to boot up.

Aloha! Richard.

Black Hawk
Tl Posts:
5

United Kingdom
Posted - 4/23/2004 1:08:04 AM  Show Profile  Email Poster  Edit Message
Ah i get you, well thanyou. I do have a problem with my USB modem though, that does exactly the same as my dial-up modem. The USB gets power as soon as i boot the pc up which is what is needed but then halfway through loading XP it turns off and on again and wont dial then. HELP!!!
v.Richard
Tl Posts:
6222

USA
Posted - 4/23/2004 9:15:15 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
What happens if you have the USB modem off or disconnected from the USB port when you boot; then turn on or plug in after Windows has fully booted?

USB is different from a COM port in that USB is specficially designed to allow detection/support of devices that are plugged in or removed with the OS running.

Aloha! Richard.

Black Hawk
Tl Posts:
5

United Kingdom
Posted - 4/23/2004 1:24:05 PM  Show Profile  Email Poster  Edit Message
Its sorted now thanks mate, it was my ISP pissing me about with my line. (Tiscali, i dont reccommend you go with them, they are crap)

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