Forums | Other (Public) | Modem On hold- disconnects | Watch |
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Jaar Tl Posts: 6 Canada | Posted - 4/29/2004 8:40:26 AM I have a V-92 Moden. Divers are up to date- off the cd & i'm not aware/ unable to find a newer one. OS- is XP. MY IPS Support MOH. I am able to put my Modem on hold and place a cal, but it is not able to re-connect before by my time is up, it tries too re-connect- keeps clicking and ends up disconnecting. Also when a call comes in , i try too accept it, but i'm not able too { there is no one there}, and when i try re-connect, it ends up disconnecting. |
v.Richard Tl Posts: 6222 USA | Posted - 4/30/2004 2:13:13 PM What kind of modem do you have? Check ControlPanel->Modems - how is it listed? What version of Windows do you have? What driver version does the modem have? Is there a name to the modem-on-hold program/windows? Aloha! Richard. |
Jaar Tl Posts: 6 Canada | Posted - 5/1/2004 2:28:25 PM my modem is listed as : ESS ES56H-PI Data Fax Voice Modem My Operating System is Windows XP As far as i ca tell is that its called Modem on hold Utility Version 2.0 - ESS Technology Inc. is listed as the Manufacturer- they have been no help, there is min info in the user manual. Driver Version : 5.43.70.1 this is some info that i took from my Modem Log- a call came in and i was unable too recieve it. 05-01-2004 17:14:23.154 - Waiting for a call. not sure if this helps at all. |
Jaar Tl Posts: 6 Canada | Posted - 5/1/2004 2:46:10 PM Also wondering iF the speed that i'm connected at would make a difference for it too end up disconnecting. I can't see that it would as i am able too put hte modem on hold too make a call with no problem at all. I usually get connected at 28000. thanks
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v.Richard Tl Posts: 6222 USA | Posted - 5/5/2004 10:48:08 AM It would seem that either there is a bug in your modem/driver, or an interoperability problem with the modem at the other end. If you're able to try other V.92 ISPs, and/or take modem to another location that has 56k-compatible line, you could pinpoint which it might be.... Aloha! Richard. |
Jaar Tl Posts: 6 Canada | Posted - 5/5/2004 3:57:58 PM When you say a bug in my drive?? do you mean i need too try another one? I wonder if the speed has anything too do with it?? As i am able too put it on hold too make a call but not able too re-connect.Seems weird I;ve checked my system info, and it says there is not problem with the modem. Sorry i'm not that literate in some stuff, in what too check. any direction?? |
Jaar Tl Posts: 6 Canada | Posted - 5/5/2004 3:58:20 PM When you say a bug in my drive?? do you mean i need too try another one? I wonder if the speed has anything too do with it?? As i am able too put it on hold too make a call but not able too re-connect.Seems weird I;ve checked my system info, and it says there is not problem with the modem. Sorry i'm not that literate in some stuff, in what too check. any direction?? |
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