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dtrcissa
Tl Posts:
2

USA
Posted - 5/3/2004 8:30:33 AM  Show Profile  Email Poster  Edit Message
I have an HP ZE5600 laptop. I use dsl at home. When I tried to make a dial up connection, all went correctly, but when I try to connect by modem, I get the following error.

OPening port......

Error 633: the modem or other connecting device is already in use or is not configured properly. I XP Professional installed.

I do not have palm software installed, Just HP Pocket PC. The dial up worked to a different ISP last week. Now it won't work to any modem/dialup connection.

I cannot see any other software running that could be using the port.

Can anyone help me with this?

Thanks

Paul

v.Richard
Tl Posts:
6222

USA
Posted - 5/3/2004 9:40:43 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Check
ControlPanel->Phone & Modem Connections- Modems tab
Is modem listed?
If so, what is name?
Properties->Modem tab - what COM port?
Diagnostics->Query Modem
Do you get responses?

Also see
http://modemsite.com/56k/xpdevmgr.asp

Aloha! Richard.

dtrcissa
Tl Posts:
2

USA
Posted - 5/4/2004 5:57:50 AM  Show Profile  Email Poster  Edit Message
Richard,

Many thanks for your reply.

I did this, and then attached the Pocket PC cradle to do a sync, and then the modem worked.

Regards

Paul

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