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Logic243
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USA		Posted - 6/11/2004 7:47:48 AM  Show Profile  Email Poster  Edit Message
My new computer operates in Win XP Home. Came with a PCTel HSP56 MR modem. My old computer (Win 98) and my laptop (Win XP Pro) connect consistently at 49 - 52 kbps. My new computer will connect no faster than 31 kbps on the same phone line. I have downloaded the most recent drivers but still slow. Any suggestions.
v.Richard
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USA		Posted - 6/11/2004 7:54:55 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
www.modemsite.com/56k/demarc.asp

You could take modem out of old Win98 machine and place it in the newone to see if you get higher rate that way;
What kind of modems are in the other machines?

Remember - connect speed reported by modems is often not "real" - the real measure of performance is throughput, not connect speed
www.modemsite.com/56k/x2-thru.asp

Aloha! Richard.

Logic243
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USA		Posted - 6/17/2004 12:36:29 PM  Show Profile  Email Poster  Edit Message
The old one is a Creative Lab 56K Modem Blaster. The new is a Dell?
charles
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USA		Posted - 6/17/2004 2:00:11 PM  Show Profile  Email Poster  Edit Message
Please post a modem log,might try +MS=V90 in extra settings.
Might also try +MS=V90%C0 or +MS=17,1
Logic243
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USA		Posted - 6/17/2004 8:06:37 PM  Show Profile  Email Poster  Edit Message
I added the different strings but it did not help. I installed my older Creative Labs modem and immediately connected at 49.2 kbps. Thanks for the advise.
charles
Tl Posts:
5879

USA		Posted - 6/18/2004 3:30:33 AM  Show Profile  Email Poster  Edit Message
Have you removed the pctel modem from the new pc? Conexant owns the pctel chip now. They have a driver on there site for this modem.Occasionally, the PCTEL HSP56 Modem driver may need to be reinstalled.This may be the result of the driver having become corrupted.Dell uses these modems because they are cheap to build.If you have a network card on this pc and not using it I would disable it in the device manager. Xp has a problem with unused NC cards.
Edited by - charles on 6/18/2004 3:35:34 AM
Logic243
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USA		Posted - 6/18/2004 4:11:15 PM  Show Profile  Email Poster  Edit Message
I had already uninstalled the PCTel. I went to conexant's website and downloaded the drivers for XP, reinstalled the modem and connected. Still connected at 31 kbps. Dont know what else to do so I put my Creative Labs modem back in. It connects consistently at 49 to 50 kbps. I can leave it in but it just seem wrong that my new modem doesn't work right. I also disabled the network card. No change!
Edited by - logic243 on 6/18/2004 4:13:57 PM

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