Forums | Other (Public) | Voice modem microphone behavior in win98 and winXP | Watch |
Author | Topic |
DRY_GIN Tl Posts: 3 Canada | Posted - 6/24/2004 5:57:16 AM Hello, I have my own telemarketing software that uses hardware voice modems to make phone calls My problem is that in win98 microphone works ok, people can hear what users saying with no problems. But in windows XP same software bring me problems, people can't hear or hear with noise , I’ve been thinking it's driver related , but now I figure out same thing happens with aopen voice modems and USR voice modems, And the noise/low volume of the microphone is not a constant issue - sometimes it works fine. I figure out it could be related to some automatic microphone boost in new version of TAPI for win2000/XP Thank you for any info!! |
charles Tl Posts: 5879 USA | Posted - 6/24/2004 7:28:58 AM (Control Panel -> Sounds and Audio Devices -> Audio -> Sound Recording -> Volume. You may need to select Options -> Advanced Controls, then click Advanced and turn on or off the Microphone Boost). One of the factors that can affect sound quality is the Internet bandwidth available during your call. Try to avoid making calls during peak Internet usage hours when traffic is high. Another tip is to use a headset with a built-in microphone. This will help eliminate echo and ensure better sound. Adjust the microphone volume so that your speech is not too loud. Could also check the software that you are using for any setttings. This is other software but gives some help in sound problems. http://www.ryanairtelecom.com/pc2phone/faq.php
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charles Tl Posts: 5879 USA | Posted - 6/24/2004 7:34:00 AM This page should help; http://msdn.microsoft.com/library/default.asp?url=/library/en-us/directx9_c/directx/play/using/voice/mixer_config.asp Also check the problem if using Autoconfiguration |
DRY_GIN Tl Posts: 3 Canada | Posted - 6/25/2004 5:57:15 PM thanks for your replay, But I'm not using internet telephony or sound card i'm using standart phone call by dialing number and microphone is connected to modem, not to soundcard so I'm not sure how to control or at least check what can i change in modem microphone settings. |
v.Richard Tl Posts: 6222 USA | Posted - 6/26/2004 6:50:44 PM It would seem that if microphone is connected directly to the modem (a voice/speakerphone modem) that the mic would be independent of any operating system..... There are, depending upon the sound card, some settings in Windows ControlPanel/Sound that deal with adjusting microphone volume/background noise - but again, if the mic isn't connected to sound card, this shouldn't have an effect..... Aloha! Richard. |
charles Tl Posts: 5879 USA | Posted - 6/28/2004 10:59:02 PM What is the make and model of the modem? Is the modem connected to the sound inside the pc? http://www.inpro.com.ua/supp5.html http://www.modemsite.com/56k/voice.asp
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