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DH
Tl Posts:
1

USA		Posted - 7/17/2004 9:09:26 AM  Show Profile  Email Poster  Edit Message
Issue regards Ovislink 56K PCI modem sold by Compusa. Environment is Windows XP Pro, fully updated. BIOS is set to let P'n'P operating system handle PCI allocation, but same problem if I let the BIOS handle it directly.

Modem seems to install fine. Win XP device manager reports no conflicts or problems whatsoever for any device.

However when you try to dial through a standard windows network connection dialer you get error 633, "already in use or not proprerly configured." If you do diagnostics through the modem's device driver entry, you get CommError "port currently open in another application...error 0000005".

I've repeatedly tried uninstalling the modem, disabling com1: with Microsoft's tool and reenabling it, then rebooting. Everything always reinstalls fine but same problem.

Any further ideas? Is there any reason to believe that voodo o like switching PCI slots would help?

Thanks in advance.

charles
Tl Posts:
5879

USA		Posted - 7/17/2004 12:56:10 PM  Show Profile  Email Poster  Edit Message
I would try another pci slot first. If modem still wants to install to com1 need to disable it. Do you have anything that is connect to com1. If not you could disable it in the bios.Then reinstall the modem. These modem use software ports the ports you see in device manager are hardware ports. If com1 is listed in device manager and you install the modem to com1 windows think it is being use by something else just because it is listed there. When you install this modem there will be no port listed in the device manager for it. If you have had other modem install might also make sure the drivers have been uninstall.
zepper
Tl Posts:
28

USA		Posted - 7/27/2004 8:07:39 PM  Show Profile  Email Poster  Edit Message
I used to get this. It was caused by "ghost" ports. Duplicate ports you can't see in Device Manager unless you are in Safe Mode. Look under "Ports" while in Safe Mode and delete all that are duplicated - delete all copies, not just one.
. I also found duplicates in other sections of Dev Mgr under Drives, floppy drives, controllers etc. I'm pretty sure that this has been a problem with Win since at least Win 98 if not earlier and I understand it's not even fixed in XP. Yet another reason to switch to Linux...
.bh.

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