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ymoti
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China		Posted - 7/20/2004 2:34:18 AM  Show Profile  Email Poster  Edit Message
Got a MDC modem labled with Actiontec MD560RD from a Dell Laptop. I downloaded the recommended driver for this modem from Dell website and installed it. But looks like the OS does not think the driver is for the modem and installation failed. As the modem comes with a Engineering sample, so I think maybe the modem is a x-rev hardware too and is not supported by Dell.

I take a look into the modem and find the chipsets on the modem are Conexant smartmcII and smartDAA. According to some websites, the chipsets support full-duplex audio and voice.(http://www.tdc.co.uk/modems/modems_pc2.htm#smartmc)

And finally I got a generic HSF AC97 modem from Conexant driver assisstant. The driver works fine(at least in the Diagnostic Tab, and the HyperTerminal, not sure the actual dial), but it appears the modem does not support voice with the driver.
Do Richard or Charles have any idea whether it can support voice or not.

Attached is the log of listmodem application from Conexant.

=====================================================================
= SYSTEM INFORMATION =
=====================================================================
Date : 7/20/2004
ListMdm Ver : 1.6
Windows OS : Microsoft Windows 2000
Build Number : 2195

=====================================================================
= RESULT OF MODEM QUERY =
=====================================================================
NUMBER OF MODEMS FOUND = 1

MODEM #1:
PCI CONFIGURATION INFORMATION READ:
VENDOR ID : 8086
DEVICE ID : 24C6
SUBVENDOR ID : 14F1
SUBDEVICE ID : 5421
REVISION ID : 01

DEDUCED INFORMATION:
VENDOR NAME : ICH
DEVICE NAME : ICH4 (AC '97 MODEM)
SUBVENDOR NAME : ACTIONTEC -- HTTP://WWW.ACTIONTEC.COM/
MODEM TYPE : HSF
WINXP INBUILD SUPPORT : NO

BTW, Actiontec does not support this modem in its website too :( .

charles
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USA		Posted - 7/20/2004 7:09:08 AM  Show Profile  Email Poster  Edit Message
Actiontec MD560RD
Note the remark at the bottom of the page.
This modem does not support voice. for some reason can not get this url to post.
http://support.ap.dell.com/docs/comm/p25165/en/intro.htm' TARGET='_blank'>http://support.ap.dell.com/docs/comm/p25165/en/intro.htm
http://support.ap.dell.com/docs/comm/p25165/en/

PCI\VEN_8086&DEV_2486&SUBSYS_542114F1
Version: 5.03.21
Capabilities: Data Fax
Controller: HSFHWICH
Daa Type: SMART
Codec: LSD
Hardware type: ICH
Also remember if you use generic drivers they will not support voice.Note the modem listed as data fax and not voice.

Edited by - charles on 7/20/2004 9:51:21 AM

charles
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USA		Posted - 7/20/2004 8:28:53 AM  Show Profile  Email Poster  Edit Message
http://support.ap.dell.com/docs/comm/p25165/
http://www.kengolf.com/en/voice-modem.htm
http://www.modemsite.com/56k/voice.asp

Edited by - charles on 7/20/2004 10:19:51 AM

ymoti
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China		Posted - 7/21/2004 12:22:20 AM  Show Profile  Email Poster  Edit Message
Charles, thanks for information. Looks like the only option is to purchase a PCMCIA voice modem.

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