Forums | Agere (Public) | unable to connect to ISP | Watch |
Author | Topic |
jillf Tl Posts: 7 USA | Posted - 7/28/2004 6:17:11 AM I have windows ME operating system and have been unable to connect to my ISP (netzero) I have tried uninstalling and reinstalling the software to no avail. I have another isp and can connect to that so it's not the modem.Any suggestions? |
charles Tl Posts: 5879 USA | Posted - 7/28/2004 8:37:14 AM How are you trying to connect,are you us IE icon? Do you have a connection icon for this connection in the dial up folder? What error are you getting? |
jillf Tl Posts: 7 USA | Posted - 7/28/2004 9:00:33 AM Yes it has a connection icon-the only error I get is it says "preparing to dial, but it never does. |
charles Tl Posts: 5879 USA | Posted - 7/28/2004 9:27:59 AM In the dial up folder,netzero icon,properties,general,Is there a check in use area code? |
charles Tl Posts: 5879 USA | Posted - 7/28/2004 9:32:56 AM What happens if you click canel,settings.Is the connection number correct. |
charles Tl Posts: 5879 USA | Posted - 7/28/2004 9:46:15 AM Sorry for some reason I thought you had 98.Note the settings under dialing,might want to put a check in always dial my default connection. http://help.expedient.com/dialup/winme-check.shtml |
v.Richard Tl Posts: 6222 USA | Posted - 7/30/2004 9:35:45 AM Sounds like NetZero dialer is not set to use the correct modem and is trying a non-existent modem. Remove or edit any DUNs connectoids that refer to modem that is not installed Post your modem log Aloha! Richard. |
jillf Tl Posts: 7 USA | Posted - 8/11/2004 2:55:18 PM can anyone read this modemlog? I still can't connect to netzero 8-11-2004 17:48:07.06 - Agere Win Modem in use. 08-11-2004 17:48:07.08 - Modem type: Agere Win Modem 08-11-2004 17:48:07.08 - Modem inf path: LTMWMEDF.INF 08-11-2004 17:48:07.08 - Modem inf section: Modem_DF 08-11-2004 17:48:07.28 - 115200,N,8,1 08-11-2004 17:48:07.28 - 115200,N,8,1 08-11-2004 17:48:07.31 - Initializing modem. 08-11-2004 17:48:07.31 - Send: AT<cr> 08-11-2004 17:48:07.31 - Recv: AT<cr> 08-11-2004 17:48:07.31 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:07.31 - Interpreted response: Ok 08-11-2004 17:48:07.31 - Send: AT &F E0 &C1 &D2 V1 S0=0\V1<cr> 08-11-2004 17:48:07.50 - Recv: AT &F E0 &C1 &D2 V1 S0=0\V1<cr> 08-11-2004 17:48:07.50 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:07.50 - Interpreted response: Ok 08-11-2004 17:48:07.50 - Send: ATS7=60S30=0L0M1\N3%C1 +DCS=1,1&K3<cr> 08-11-2004 17:48:07.50 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:07.50 - Interpreted response: Ok 08-11-2004 17:48:07.50 - Send: ATB0B15B2X4<cr> 08-11-2004 17:48:07.50 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:07.50 - Interpreted response: Ok 08-11-2004 17:48:07.50 - Send: AT <cr> 08-11-2004 17:48:07.50 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:07.50 - Interpreted response: Ok 08-11-2004 17:48:07.51 - Dialing. 08-11-2004 17:48:07.51 - Send: ATDT;<cr> 08-11-2004 17:48:10.03 - Recv: <cr><lf>OK<cr><lf> 08-11-2004 17:48:10.03 - Interpreted response: Ok 08-11-2004 17:48:10.04 - Dialing. 08-11-2004 17:48:10.04 - Send: ATDT*##,#######<cr> 08-11-2004 17:48:50.78 - Recv: <cr><lf>CONNECT 24000 V42bis<cr><lf> 08-11-2004 17:48:50.78 - Interpreted response: Connect 08-11-2004 17:48:50.78 - Connection established at 24000bps. 08-11-2004 17:48:50.78 - Error-control on. 08-11-2004 17:48:50.78 - Data compression |
charles Tl Posts: 5879 USA | Posted - 8/12/2004 3:23:20 AM ATDT*##,#######<cr> I know this has been a problem with AOL but could also be a problem with netzero remove *## in dialing properties to disable call waiting.Just use the the connection number. |
jillf Tl Posts: 7 USA | Posted - 8/19/2004 10:23:29 AM Does anyone have any other suggestions? Still unable to connect? |
jillf Tl Posts: 7 USA | Posted - 8/19/2004 10:23:48 AM Does anyone have any other suggestions? Still unable to connect? |
charles Tl Posts: 5879 USA | Posted - 8/19/2004 12:31:12 PM From the modem log it is showing a connection. 08-11-2004 17:48:10.04 - Send: ATDT*##,#######<cr> 08-11-2004 17:48:50.78 - Recv: <cr><lf>CONNECT 24000 V42bis<cr><lf> 08-11-2004 17:48:50.78 - Interpreted response: Connect 08-11-2004 17:48:50.78 - Connection established at 24000bps. What error are you getting? http://www.netzero.net/support/errors Check you settings. May need to cut and past the url above in the address bar |
charles Tl Posts: 5879 USA | Posted - 8/19/2004 12:50:43 PM Your connection may have been dropped due to technical difficulties with the access number you are using. Try connecting to NetZero again. If the problem persists, try using another access number in your area. For instructions on how to change your access number http://www.netzero.net/support/errors/error-failed-connecting.html?client_type=hy What version do you have installed? http://www.netzero.net/support/modem/mo-online.html Might try this, |
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