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nadster
Tl Posts:
4

Canada
Posted - 7/28/2004 2:31:43 PM  Show Profile  Email Poster  Edit Message
K, this pci v.92 supramax diamond modem seems to be giving me some trouble with the driver not loading and such . I think i identified the chipset. There is a chip that has the number HSP688T0344DGEAAD. The modem seems to be called sm56le-pct. The Fcc # is 2H9M500BI58PSP. I thought it was pctel but i just wanted to make sure due to the fact that i am no expert and was hoping somebody here was.

Any help is very appreciated, thank you

charles
Tl Posts:
5879

USA
Posted - 7/29/2004 1:34:53 AM  Show Profile  Email Poster  Edit Message
From driver file.
; Manufacturer: PCtel, Inc
; Copyright 2001 PCtel, Inc
; Modified 3-9-2004 by Best Data

May 2003: PCTel sells softmodem business to Conexant. This is a pctel chipset.
http://modemsite.com/56k/pctel.asp
http://www.diamondmm.com/support/current/modems.htm

You would need to remove all modem drivers,shut down remove the modem,boot up with out the modem in the pc,Make sure there is no modems listed in the device manager. Install the drivers,shut down,put the modem in the pc and boot up. Windows will find new hardware.Point it to the drivers.

http://www.diamondmm.com/support/current/library/modems/SM56LE-PCT/SM56LE-PCT%20QSG.pdf
Edited by - charles on 7/29/2004 2:00:46 AM
Edited by - charles on 7/29/2004 2:23:57 AM

nadster
Tl Posts:
4

Canada
Posted - 7/29/2004 5:44:19 AM  Show Profile  Email Poster  Edit Message
I get a message like this in the details section in the device manager. "the ntkern.vxd device loader(s) for this device could not load the device driver (code 2)" I go into the driver section and click driver file details and ntkern.vxd turns out to be vmm32.vxd. It has ntkern.vxd in (). So hey i was wondering what's this is all about.

If any one can help me to u i say much thanks. If anyone can help send me an email at freeindeed33@hotmail.com. (not real address just another one for things like this) And i'll give u a gmail invite. Thankyou.

Any help is very appreciated, thank you

charles
Tl Posts:
5879

USA
Posted - 7/29/2004 8:22:08 AM  Show Profile  Email Poster  Edit Message
What OS are you running? What drivers are you installing? If you are running 98 there is a bug in this OS.

Note there are two drivers for 98. One for 98 and the other for 98se.
Might try this also.
http://www.beemerworld.com/tips/driversbug.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;294292&Product=winxp
Edited by - charles on 7/29/2004 9:18:27 AM

charles
Tl Posts:
5879

USA
Posted - 7/29/2004 9:56:47 AM  Show Profile  Email Poster  Edit Message
2h9
Also looks like a repackage modem from Lectron. Note this is not correct the fccid# please check again.2H9M500BI58PSP
I think the I58psp should be I56PSP,

HSP688T0344DGEAAD check again. thinking it should be HSP1688T0344DGEAAD


http://www.conexant.com/support/pctel_driverassistance.html
Edited by - charles on 7/29/2004 10:02:52 AM

nadster
Tl Posts:
4

Canada
Posted - 7/29/2004 1:54:17 PM  Show Profile  Email Poster  Edit Message
Operating system is win98se. I'll check the fcc# again, it's in the computer right now and im kinda using it to write this.
charles
Tl Posts:
5879

USA
Posted - 7/30/2004 12:27:19 AM  Show Profile  Email Poster  Edit Message
I think you using the correct drivers,might look at this also.This is a know bug in 98se.The file that you are using is a generic one and windows need the correct one to install wmb drivers.It has the () around the file because it is not loaded and it needs it.
http://www.kipcug.org/kipdiscuss/_disc1/0000004a.htm


Make sure you are installing the 98se driver.

You can extract these file from your 98se disk with system file checker.Put your 98se cd in the cdrom.Go to system file checker.Check extract one file.Type in ntkern.vxd if ask from were d:/98 then extract it to the files below,do one that pops up then do it again,just click browse and point it to the other folder


c:\windows\system
c:\windows\system\vmm32
reboot
Then reinstall the modem


Might also look into this.
http://exuberant.ms11.net/98sesp.html

Note for WINDOWS 98 SECOND EDITION ENGLISH
Edited by - charles on 7/30/2004 2:02:52 AM

nadster
Tl Posts:
4

Canada
Posted - 7/30/2004 6:46:58 AM  Show Profile  Email Poster  Edit Message
The Fcc id# is 2h9M500BI58PSP. I tried reinstalling it and put in that file ntkern.vxd. Still the same message comes up. Should i consider, reinstalling windows 98se. I did just upgrade from windows 95. So some of the old files might still be kicking around anc causing some problems. Thank you for ur time and effort.
charles
Tl Posts:
5879

USA
Posted - 7/30/2004 8:55:18 AM  Show Profile  Email Poster  Edit Message
Did you put the ntkern.vxd in both files or install the sp1.5 file from the link above,note that gives better WDM support.
c:\windows\system
c:\windows\system\vmm32


There are 7 files that might need to done.

Go to device manager,start at the top,high light the hardware,click properties,drivers,see if there are any file that have the () around them.Write that file down and extract from the 98se cd the same.need to put one in each file. Reinstalling will put you back were you are now. This is a bug in 98se. The fix is to put the files in the folders yourself,98 will not do this on install.I do like a clean install of any OS over an upgrade.

vcomm.vxd
vdmad.vxd
configmg.vxd
vdd.vxd
vmouse.vxd
ntkern.vxd
vflatd.vxd


Edited by - charles on 7/30/2004 11:13:49 AM

charles
Tl Posts:
5879

USA
Posted - 7/30/2004 11:18:05 AM  Show Profile  Email Poster  Edit Message
Windows 98 Drivers Bug
http://www.speedguide.net/read_articles.php?id=170

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