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Lews Therin
Tl Posts:
1

USA
Posted - 8/6/2004 7:46:16 PM  Show Profile  Email Poster  Edit Message
Hello All,

I have an odd problem with a mini PCI modem in my Cmpq Evo N180 notebook. XP Pro OS. The modem is the original mini PCI internal modem. After an electrical storm the modem did not recognize a dial tone (usual scenerio). However, after replacing the modem card I still experience the exact same problem. Also, I checked the new modem in another system and it worked fine - so that's not it. Other than replacing the modem I don't know what else to do. It responds to AT commands ect., but no dial tone in this computer. Is there another component (other than the motherboard) that could be at fault? It just seems incredibly odd that the system works 100% fine save only for this no dial tone problem which in every case in the past has always resolved for me by simply replacing the modem. Any suggestions would be welcome. (I have also uninstalled and reinstalled the correct drivers.)

Sincerely,
Lews Therin

charles
Tl Posts:
5879

USA
Posted - 8/11/2004 2:23:48 AM  Show Profile  Email Poster  Edit Message
Try adding X3 in extra settings.Do you have voice mail on this line? Try calling out with Hyperterminal.
http://www.modemsite.com/56k/hyper-xp.asp
Start hyperterminal
when terminal screen come up click canel
type AT click enter
type AT&F click enter
type ATDTXXX-XXXX ISP number click enter


http://support.microsoft.com/default.aspx?scid=kb;en-us;326681


Add commas before the number like this ,,,,,XXX-XXXX
Edited by - charles on 8/11/2004 2:32:04 AM
Edited by - charles on 8/11/2004 2:40:31 AM

v.Richard
Tl Posts:
6222

USA
Posted - 8/11/2004 9:02:20 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Is the phone jack on the notebook computer physically part of the modem? In other words, when you remove the modem, are you removing the phone jack as well?

You checked modem in another system - what kind of system?

Aloha! Richard.

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