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pat hudson
Tl Posts:
1

United Kingdom
Posted - 10/25/2004 6:46:43 AM  Show Profile  Email Poster  Edit Message
hello. i have an internal 56k modem that i use only to send and recieve faxes. I spilt my phone line into two, one to my normal land line and the other to my computer. When the phone line is connected to my computer i recieve incoming calss but i cannot dial out. I do get the dailing tone when i pick up the reicever but my phone does not dail out. PLease can anyone advise me on how to rectilfy this problem. Thanking you in anticipation
Pat
v.Richard
Tl Posts:
6222

USA
Posted - 10/25/2004 1:56:09 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The line cord to the modem should have only 2 wires connected through. If you used a 4-wire cable, change to a 2-wire cable.

The modem could be defective.
The modem might not be set to the correct country.
www.modemsite.com/56k/hangup.asp

If you have WindowsXP/SP2, you may be experiencing a driver problem - Smartlink modems may not work with SP2
www.modemsite.com/56k/smartlink.asp

Do you get a DUNS error?
www.modemsite.com/56k/dunserror.asp

Check/post your modemlog
www.modemsite.com/56k/modemlog.asp

Aloha! Richard.

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