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1966
Tl Posts:
15

USA
Posted - 11/17/2004 2:53:40 PM  Show Profile  Email Poster  Edit Message
Not sure where to start but basically I am working on a computer that has Win ME. It came with a small riser board attached modem that was working, at least it connected to the internet, now that I have reformatted and reinstalled ME there is no recognition of the little modem which was originally notated as a hsp56 by the computer. Out of frustration I had a pci Lucent win modem, that I purchased from this site,I installed a ME immediately noticed the change and added lucent drivers for it. I have tried both pci slots and get the same response but at least it dials then hangsup and says there is no dial tone. But there is and it a working line. Suggestions?
Pi
Tl Posts:
89

USA
Posted - 11/17/2004 5:12:55 PM  Show Profile  Email Poster  Edit Message
If this is a brand name computer the Restore CDROMs should return the computer to as it was when new including the modem driver.
If you used a Windows ME OEM or Retail install the OS does not have the proper drivers for the riser modem.

Generic PCTEL drivers might not work well with a riser card modem. But are available here;
http://www.conexant.com/support/

If the riser modem came with the computer or the motherboard check the maker for drivers.

Or; You might be able to disable the riser modem in the motherboards BIOS and use the LTwinmodem.
Download the latest driver v8.30;
http://www.agere.com/entnet/modem_drivers.html
Uninstall and remove the the LTwinmodem from the computer. Then boot into the BIOS and disable the riser modem.

Boot back into Windows and make sure there are no modems listed in Device manager
It might be best to boot into Safe Mode and remove all modems listed there.
Safe Modem will list all modem that were "ever" installed on you computer and remover their driver.
Then shut down and install the LTwinmodem.
When the Windows Hardware Wizard pops up click cancel and run the setup.exe program found in the V8.30 driver package.

1966
Tl Posts:
15

USA
Posted - 11/17/2004 8:35:20 PM  Show Profile  Email Poster  Edit Message
I finally got it resolved but had to use an Lucent/Agere win modem to do it. I just pulled the audio riser out but then had to really work to figure out why even with the right driver for that card it still would not dial. I went into the network side of ME and changed the logon from microsoft client to Windows logon. Not really sure why that affected it but it works. I might try now to download an
audio riser driver to just see if I can get it to work with that card now.
Pi
Tl Posts:
89

USA
Posted - 11/17/2004 10:42:04 PM  Show Profile  Email Poster  Edit Message
"Windows Logon" is normally used to allow multiple users to access a single computer that is not connected to a network.
It can be used as the default "Primary Network Logon" for computers connected to the internet.

"Windows Family Logon" is more advanced and can prevent users from logging on by hitting "cancel" among other things.

The fact "Windows Logon" works and "Client for Microsoft Networks " does not would indicate that some part of "Client for Microsoft Networks " has become corrupt or it is no longer BOUND to the Dial-Up adapter and or the TCP/IP Dial-Up Adapter.
Under Control Panel / Network click on TCP/IP Dial-Up Adapter, Properties, Bindings. Make sure "Client for Microsoft Networks" is still checked.
Do the same for the Dial-Up adapter.

You may have to delete "Client for Microsoft Networks " and reinstall it to get it working.
Make sure the "Bindings" are correct if or after you reinstall "Client for Microsoft Networks".

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