Modemsite's Forum56 - The Modem Board
Main | profile | register | search | help | Ad-free Login
Forums | USR (Public) | USR V.92 Fax Win problem    Watch  
Author Topic
2McAbre
Tl Posts:
5

USA
Posted - 12/30/2004 6:18:00 AM  Show Profile  Email Poster  Edit Message
I'm not getting any help from my ISP on this so perhaps someone here can provide some input.

My ISP supports v.90

The problem is that my v.92 modem goes through a series of 3 "handshakes" (perhaps not the correct term, the eee, ooo, eee, ooo sound) prior to connecting with the 3rd one.

I've tried using the USR connection manager to try various settings to disable various modes etc. and have not been able to get this to stop, its time consuming and annoying.

Driver and inf file are fine, problem seems to be ISP related. I can dial in perfectly on other providers lines.

When I contact the ISP they (of course) blame my line condition, which is simply not the case. I have tried numerous different access numbers from the ISP (and yes I suppose I should consider changing, but have been with the same one for many years and this problem just seemed to have started when XO took over concentric)

Any clues or ideas would be greatly appreciated.

v.Richard
Tl Posts:
6222

USA
Posted - 12/31/2004 11:23:29 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Please post your post-call diagnostics - these are responses to
ati6i11y11
from Hyperterminal connected directly to modem COM port
www.modemsite.com/56k/x2-hyperterm.asp

What OS are you using?
What model USR modem do you have?
What connect speed to you get?

Aloha! Richard.

2McAbre
Tl Posts:
5

USA
Posted - 1/1/2005 4:16:29 AM  Show Profile  Email Poster  Edit Message
Aloha!

Sorry for not being more detailed in my original post. And to think I moderate at other sites for XP related issues

Post call Diagnostics[b]
U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Chars sent 853714
Chars Received 2537390
Chars lost 0
Octets sent 373959
Octets Received 1790491
Blocks sent 10855
Blocks Received 15088
Blocks resent 0

Retrains Requested 0
Retrains Granted 0
REJs Received 0 Blers 0
Link Timeouts 0
Link Naks 0

Data Compression NONE
Equalization Long
Fallback Disabled
Last Call 00:00:00

No Connection
U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Modulation Bell 103
Carrier Freq(Hz)
Symbol Rate
Trellis Code
Nonlinear Encoding
Precoding
Shaping
Preemphasis(-dB)
Recv/Xmit Level(-dBm)
SNR(dB)
Near Echo Loss(dB)
Far Echo Loss(dB)
Roundtrip Delay(msec)
Status
Rate Shift (up/down)
Freq Level (dB)
150 0
300 0
450 0
600 0
750 0
900 0
1050 0
1200 0
1350 0
1500 0
1650 0
1800 0
1950 0
2100 0
2250 0
2400 0
2550 0
2700 0
2850 0
3000 0
3150 0
3300 0
3450 0
3600 0
3750 0

OK

[b]Operating System
Windows XP Home SP2

Model Modem
U.S. Robotics V.92 Fax Win Int (5699B)

Connect Speed (typical)
31.2Kbps

The problem is not only related to the multiple handskakes each time I connect, but also one of constantly falling off the network. I am wondering if perhaps XP is not sharing a resource with something else which may be affecting this. I'll start looking into that possibility.

And honestly I am not an "Newbie" and apologize for not thinking out the original post better.

v.Richard
Tl Posts:
6222

USA
Posted - 1/2/2005 8:38:49 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The post-call diagnostics aren't "valid" - the first part starts off OK ("Chars sent 853714
Chars Received 2537390)" but then everything is zero with status of 'no connection' - perhaps you could try grabbing that again after a call.

The last, y11, with valid data would confirm whether you have a line that's not capable of 56k speeds -
You should be able to shorten/eliminate double handshake by disabling 56k protocol in modem:
s32=128 +PCW=2 +PIG=1 +PQC=3
in extra settings - www.modemsite.com/56k/initmagic.asp
also see
www.modemsite.com/56k/ms.asp

Aloha! Richard.

2McAbre
Tl Posts:
5

USA
Posted - 1/3/2005 5:56:33 AM  Show Profile  Email Poster  Edit Message
Aloha Once again Richard! As you can tell Modems are not my forte I've captured the data again. I will try disabling 56K in modem per your instructions, and read thru the other links that you suggested.

Still think I just need to bite the bullet and subscdribe to a new ISP, been with the current since it was concentric.net back in '96, now owned by xo.com who dont seem to value customer service very much.

Just hate the idea of having to redirect my website/ email addresses, etc.

U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Chars sent 42805
Chars Received 262156
Chars lost 0
Octets sent 15300
Octets Received 213331
Blocks sent 872
Blocks Received 1751
Blocks resent 4

Retrains Requested 1
Retrains Granted 0
REJs Received 0 Blers 56
Link Timeouts 0
Link Naks 0

Data Compression V44 2048/255/8192 / V44 2048/255/8192
Equalization Long
Fallback Enabled
Protocol LAPM
Speed 31200/31200
Last Call 00:05:01

Disconnect Reason is DTR dropped
U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Modulation V.34/V.34+
Carrier Freq(Hz) 1829/1829
Symbol Rate 3200/3200
Trellis Code 64S-4D/16S-4D
Nonlinear Encoding ON/ON
Precoding OFF/ON
Shaping ON/ON
Preemphasis(-dB) 2/6
Recv/Xmit Level(-dBm) 25/11
SNR(dB) 40.6
Near Echo Loss(dB) 4
Far Echo Loss(dB) 28
Roundtrip Delay(msec) 10
Status
Rate Shift (up/down)
Freq Level (dB)
150 27
300 27
450 24
600 24
750 24
900 24
1050 24
1200 24
1350 24
1500 24
1650 24
1800 24
1950 24
2100 24
2250 24
2400 25
2550 25
2700 25
2850 25
3000 25
3150 25
3300 26
3450 29
3600 33
3750 39

OK

2McAbre
Tl Posts:
5

USA
Posted - 1/3/2005 5:56:58 AM  Show Profile  Email Poster  Edit Message
Aloha Once again Richard! As you can tell Modems are not my forte I've captured the data again. I will try disabling 56K in modem per your instructions, and read thru the other links that you suggested.

Still think I just need to bite the bullet and subscdribe to a new ISP, been with the current since it was concentric.net back in '96, now owned by xo.com who dont seem to value customer service very much.

Just hate the idea of having to redirect my website/ email addresses, etc.

U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Chars sent 42805
Chars Received 262156
Chars lost 0
Octets sent 15300
Octets Received 213331
Blocks sent 872
Blocks Received 1751
Blocks resent 4

Retrains Requested 1
Retrains Granted 0
REJs Received 0 Blers 56
Link Timeouts 0
Link Naks 0

Data Compression V44 2048/255/8192 / V44 2048/255/8192
Equalization Long
Fallback Enabled
Protocol LAPM
Speed 31200/31200
Last Call 00:05:01

Disconnect Reason is DTR dropped
U.S. Robotics V.92 Fax Win Int Link Diagnostics...

Modulation V.34/V.34+
Carrier Freq(Hz) 1829/1829
Symbol Rate 3200/3200
Trellis Code 64S-4D/16S-4D
Nonlinear Encoding ON/ON
Precoding OFF/ON
Shaping ON/ON
Preemphasis(-dB) 2/6
Recv/Xmit Level(-dBm) 25/11
SNR(dB) 40.6
Near Echo Loss(dB) 4
Far Echo Loss(dB) 28
Roundtrip Delay(msec) 10
Status
Rate Shift (up/down)
Freq Level (dB)
150 27
300 27
450 24
600 24
750 24
900 24
1050 24
1200 24
1350 24
1500 24
1650 24
1800 24
1950 24
2100 24
2250 24
2400 25
2550 25
2700 25
2850 25
3000 25
3150 25
3300 26
3450 29
3600 33
3750 39

OK

2McAbre
Tl Posts:
5

USA
Posted - 1/3/2005 7:57:21 AM  Show Profile  Email Poster  Edit Message
Aloha once again Robert!

Success!

1st… the S32=128 variable knocked my connect speed down to 2.4Kbs [:P}.

However when I used the instructions at the "Limiting Connect Speed" page you referred me to and diddled with those variables a bit I found that using…

&U10&N0 (tried allot of combos) reduced the multiple handshakes to one! While still connecting me at a "fair" rate of 31.2 Which I think is the best that my ISP can support. I know the modem will connect at higher speeds with other ISP's so…

THANK YOU!!! anything I can do for you just let me know!

P.S. Sorry about the double post really don't know how that happened.

phuonghoangtuan
Tl Posts:
4

Philippines
Posted - 1/23/2005 5:02:39 AM  Show Profile  Email Poster  Edit Message
Hello,

I got problem like yours before, the problem is ground. So you change your modem to other PCI slot will solve that problem.

Gud luck

phuonghoangtuan
Tl Posts:
4

Philippines
Posted - 1/23/2005 5:02:51 AM  Show Profile  Email Poster  Edit Message
Hello,

I got problem like yours before, the problem is ground. So you change your modem to other PCI slot will solve that problem.

Gud luck

Click Here To Close Thread, Administrators & Moderators Only.

Show All Forums |