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OldBob
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USA		Posted - 5/29/2005 9:33:12 AM  Show Profile  Email Poster  Edit Message
Setup is USR 5610B modem installed on motherboard and three hard drives.

Hard Drive No. 1 = Win98SE and modem on COM5 workink "fine".

Hard Drive No. 2 = Necessary to reinstall Win98SE, now modem cannot find COM5 !!! Win98SE only "looks" at COM1 & Com2.

Had this same "problem" before and while trying several things, modem suddenly "jumped onto" COM5. Don't know what I did and can't duplicate it.

Any tips/help getting modem onto COM5 will be appreciated !!

v.Richard
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USA		Posted - 5/29/2005 10:33:41 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The modem must be installed directing Windows to use the USR 5610b driver - you can download that from
http://www.usr.com/support/product-template.asp?prod=5610b

Aloha! Richard.

OldBob
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USA		Posted - 5/29/2005 7:45:46 PM  Show Profile  Email Poster  Edit Message
Richard,

Thanks for response.

I have most of the drivers "burned" onto a CD that I use to reinstall modem. It is running & re-running these that caused the modem to install on COM5. This procedure depends on "dumb luck" !!

I downloaded another copy of the USR 5610B driver from the site you posted.

May be a "fresh copy" will make the difference, I'll keep you advised.

v.Richard
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USA		Posted - 5/29/2005 8:14:09 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
You could also try putting the modem in a different PCI slot if available.

Aloha! Richard.

OldBob
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USA		Posted - 5/29/2005 8:24:19 PM  Show Profile  Email Poster  Edit Message
Saturday I even tried removing the modem completely, booting up and then re-installing [in the same slot]. No Help !!!

NOTE: My home-bilt computer has a TRIOS hard drive switcher with three hard drives and four operating systems installed.
[2 copies Win98SE primary & backup and two Linux]

Since motherboard & 5610B modem is common to all four OS's, I don't want to get "too tricky" and lose the modem operation on one of the other three OS's. On the "other" copy of Win98SE, modem is shown on COM5.

Pi
Tl Posts:
89

USA		Posted - 5/29/2005 9:35:12 PM  Show Profile  Email Poster  Edit Message
Try uninstalling "DOS Box Support"
http://www.usr.com/support/product-template.asp?prod=5610b
Click the link "COM 5 in Windows 95/98" on the left side.
quote:
The U.S. Robotics 56K PCI DOS Box Support is listed under Add/Remove Programs. If it is not there or has been removed, remove the modem and restart the computer. Turn off the computer, replace the modem, restart the computer, and the modem and DOS Box Support will be installed.

When the OS (with modem) or modem was first installed did the system "hang" when first installed.
Check the ASD.log. See if Windows is skipping the driver install on COM 5.
http://support.microsoft.com/default.aspx?scid=KB;en-us;186588&;

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