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atcresq
Tl Posts:
1

USA
Posted - 5/31/2005 7:29:43 AM  Show Profile  Email Poster  Edit Message
Hello! I have a gateway performance 1000 computer with a BCM v.90 56K modem. I have recently reformated my hard drive and installed WIn98. I downloaded the drivers from gateway for my modem and tried installing them. I can dial but that is all it does...dials. Does not connect. does not give me an error messages. I did as the windows troubleshooter suggested and in DOS checked to see if the port was recognized and it wasn't. It would be com3. I only had com1 recognized. Does anyone have any suggestions on what I can do to get my modem working? I have tried reading the site but I am afraid most of it went right over my head. thanks
v.Richard
Tl Posts:
6222

USA
Posted - 6/3/2005 9:56:32 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
If a modem dials but does not connect, it's probably dialing the wrong number.
Check your connectoid properties/ create a new connectoid
www.modemsite.com/56k/connectoid.asp

Check your modemlog (or post it here)
www.modemsite.com/56k/modemlog.asp
In order to see the actual phone # being dialed in the modemlog, you will need to put
E1
in extra settings for the modem
www.modemsite.com/56k/initmagic.asp

The BCM is a softmodem which creates its own COM port - it does not use one of your PC's "real" com ports.

As for does not connect/ does not give error message - that doesn't sound correct ----

Aloha! Richard.

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