Modemsite's Forum56 - The Modem Board
Main | profile | register | search | help | Ad-free Login
Forums | Other (Public) | HPS 56 Micromodem on Windows XP problem    Watch  
Author Topic
SoulGravion
Tl Posts:
2

China
Posted - 7/16/2005 1:50:27 AM  Show Profile  Email Poster  Edit Message
I was doing some troubleshooting for a PC that was transported from miles away. After eliminating the immediate problem that prevented it from powering up, all that was left was the modem. The initial prblem with the modem was the drivers so I had to choose Standard 56000 modem from the windows xp driver list. Here are details on the modem:

Chip: PC1789T

HSP56 Micromodem V.89/K56 Flex FCC PCTV-1789

THe driver was installed successfully and the System information for the Modem says that the modem is working properly. It was installed on COM2 and COM1. None of the COM ports are in conflict. However when I query the modem, the error says that the modem could not be started, please check that it is on if it is an external type or if it is an internal type, please check your resource settings. The log is here:


06-25-2005 16:21:39.417 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ t a p i s r v . d l l , V e r s i o n 5 . 1 . 2 6 0 0
06-25-2005 16:21:39.417 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ u n i m d m . t s p , V e r s i o n 5 . 1 . 2 6 0 0
06-25-2005 16:21:39.417 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ u n i m d m a t . d l l , V e r s i o n 5 . 1 . 2 6 0 0
06-25-2005 16:21:39.417 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ u n i p l a t . d l l , V e r s i o n 5 . 1 . 2 6 0 0
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 1 7 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ d r i v e r s \ m o d e m . s y s , V e r s i o n 5 . 1 . 2 6 0 0
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 1 7 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ m o d e m u i . d l l , V e r s i o n 5 . 1 . 2 6 0 0
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 1 7 - F i l e : C : \ W I N D O W S \ S y s t e m 3 2 \ m d m i n s t . d l l , V e r s i o n 5 . 1 . 2 6 0 0
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 1 7 - M o d e m t y p e : S t a n d a r d 5 6 0 0 0 b p s M o d e m
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - M o d e m i n f p a t h : m d m g e n . i n f
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - M o d e m i n f s e c t i o n : G e n 5 5 6 F
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - M a t c h i n g h a r d w a r e I D : m o t o 1 _ g e n
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - 1 1 5 2 0 0 , 8 , N , 1 , c t s f l = 1 , r t s c t l = 2
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - I n i t i a l i z i n g m o d e m .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - D S R i s l o w w h i l e i n i t i a l i z i n g t h e m o d e m . V e r i f y m o d e m i s t u r n e d o n .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 2 7 - C T S i s l o w w h i l e i n i t i a l i z i n g m o d e m .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 3 9 . 4 3 7 - S e n d : A T < c r >
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - T i m e d o u t w a i t i n g f o r r e s p o n s e f r o m m o d e m
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - T h e m o d e m f a i l e d t o r e s p o n d t o t h e i n i t i a l i z a t i o n c o m m a n d , R e t r y i n g o n e m o r e t i m e
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - 1 1 5 2 0 0 , 8 , N , 1 , c t s f l = 1 , r t s c t l = 2
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - D S R i s l o w w h i l e i n i t i a l i z i n g t h e m o d e m . V e r i f y m o d e m i s t u r n e d o n .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - C T S i s l o w w h i l e i n i t i a l i z i n g m o d e m.
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 4 0 - F a i l e d t o s e n d c o m m a n d b e c a u s e o f W r i t e F i l e ( ) F a i l u r e , E r r o r = 0 0 0 0 0 3 e 3 .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 1 . 4 5 0 - S e n d : A T < c r >
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - T i m e d o u t w a i t i n g f o r r e s p o n s e f r o m m o d e m
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - T h e m o d e m f a i l e d t o r e s p o n d t o t h e i n i t i a l i z a t i o n c o m m a n d , R e t r y i n g o n e m o r e t i m e
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - 1 1 5 2 0 0 , 8 , N , 1 , c t s f l = 1 , r t s c t l = 2
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - D S R i s l o w w h i l e i n i t i a l i z i n g t h e m o d e m . V e r i f y m o d e m i s t u r n e d o n .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - C T S i s l o w w h i l e i n i t i a l i z i n g m o d e m .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 5 3 - F a i l e d t o s e n d c o m m a n d b e c a u s e o f W r i t e F i l e ( ) F a i l u r e , E r r o r = 0 0 0 0 0 3 e 3 .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 3 . 4 6 3 - S e n d : A T < c r >
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 5 . 4 6 6 - T i m e d o u t w a i t i n g f o r r e s p o n s e f r o m m o d e m
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 5 . 4 6 6 - F a i l e d t o s e n d c o m m a n d b e c a u s e o f W r i t e F i l e ( ) F a i l u r e , E r r o r = 0 0 0 0 0 3 e 3 .
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 5 . 4 6 6 - S e s s i o n S t a t i s t i c s :
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 5 . 4 6 6 - R e a d s : 0 b y t e s
0 6 - 2 5 - 2 0 0 5 1 6 : 2 1 : 4 5 . 4 6 6 - W r i t e s : 0 b y t e s

I really cannot figure out the problem anymore..

SoulGravion
Tl Posts:
2

China
Posted - 7/16/2005 2:47:05 AM  Show Profile  Email Poster  Edit Message
Oh! WHen dialing it returns error 692.
v.Richard
Tl Posts:
6222

USA
Posted - 7/18/2005 9:54:57 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
You cannot use a standard modem driver (which assumes a standalone hardware-controller-based modem) with a software (HSP) modem.
You cannot install this type of modem with Add New Hardware - you need the driver for the HSP modem - the driver will include install instructions/software.
Links & info for PCTel/HSP at
www.modemsite.com/56k/pctel.asp

Aloha! Richard.

Click Here To Close Thread, Administrators & Moderators Only.

Show All Forums |