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awg1011
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USA		Posted - 9/10/2005 1:18:35 PM  Show Profile  Email Poster  Edit Message
I am trying to update my modem driver, the modem is an intel chipset, 537ep, and it's currently using driver version 2.1.35.11. I have downloaded, from intel, version 2.66.88.1 and I can't seem to figure out how to install it. I tried to install it through the modem properties and clicking "update driver" and have tried both automaticly and manually and it can't seem to find the new driver, yes, I unzipped it.

This is on a 2.5ghz Gateway with WinXP home sp2.

Any help would be greatly appreciated.
awg

v.Richard
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USA		Posted - 9/16/2005 9:29:12 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The Intel driver is meant to be installed using the update driver... function; the unzipped package includes an .inf file; this can be selected using the manual/specify driver browsing to the folder with the unzipped files.

IF the driver pkg does not install when you do this, it is likely your modem is either not a 537EP-based modem, or, whoever made it used a non-standard PCI-ID.
Locate the PCI-ID info for the modem -
www.modemsite.com/56k/pcitree.asp

Then, open the .inf file (intelc51.inf) with Notepad and examine the section near top - 'List of devices' -
The package won't install a modem unless the PCI ID info matches. If you are sure you have compatible driver package you can force the install by editing the .inf file to include your PCI ID info.....

Aloha! Richard.

awg1011
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USA		Posted - 9/17/2005 4:05:52 PM  Show Profile  Email Poster  Edit Message
Thanks Richard,

I do have the 537ep chip set, but the PCI-IDs don't match, close but not quite. I don't think I'll force the install, The modem is working, I was just trying to solve very slow connection issues. However, we are now considering DSL.

Thanks again for the info.
awg

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