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USA
Posted - 9/22/2005 7:34:47 AM  Show Profile  Email Poster  Edit Message
Hello,
I have a PCI 56hp92-pct modem that is perfectly working from another PC (HP). I installed this on another PC (Dell) then installed XP Home ed. First, XP did not fine the driver. Yellow on Device Mgr. I searched driver from internet then found and installed it. Yellow is removed from DiviceMgr, device is working properly on properties. However, no return when I query. tested thru hyperterminal no respond no dial tone. What could be the problem?
Desperate housewife
v.Richard
Tl Posts:
6222

USA
Posted - 9/25/2005 4:19:33 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
The problem could be a number of things -
the driver you installed may not be the correct driver;

sometimes, moving modem to different PCI slot can solve problems
www.modemsite.com/56k/pci.asp

Compaq (now merged with HP) had a nasty habit of supplying modified hardware designed to work ONLY in the system it came with and ONLY with the operating system supplied.

As to first issue of not being correct driver - you need to determine what chipset this modem is using, and get correct generic driver for that chipset.
www.modemsite.com/56k/chipset.asp

Aloha! Richard.

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