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| Author | Topic |
| tyrrel78 Tl Posts: 3 USA | Posted - 7/25/2006 4:56:27 PM    Hello It seems that my modem a rockwell hcf 56k Data fax pci modem has been acting up. I have never had a problem with it till about last weekend when the problems started. At the moment we are on AOL via dial up..we plan very soon to transfer to DSL or something faster..but that is not the problem at hand. It seems to be very slow when it connects take a couple of minutes for pages to come up like huge pauses in load time. i dont claim to be the a tech person by it sounds like the modem is will dial the number then have a hard time catching the rest of the call. Been looking at the properties of the devices and it says its working fine. This has got me stumped and i know when to ask for help. So if anyone can offer some help i would trully apprciate it!! tyrrel |
| v.Richard Tl Posts: 6222 USA | Posted - 7/26/2006 12:04:39 PM  What CONNECT speed do you get? What DRIVER VERSION is the modem driver? You can see the driver version by looking at (WindowsXP) ControlPanel->Phone & Modem Options -> Modems tab -> select modem; -> Properties -> Diagnostics -> Query Modem Check to see if there is a later driver version, and if so, install it. Aloha! Richard. |
| tyrrel78 Tl Posts: 3 USA | Posted - 7/26/2006 2:19:39 PM Hello No, my computers uses windows 98. I have done similar steps to go to the control panel and look at the modem.....what steps differ to find what driver it is?? Thanks |
| v.Richard Tl Posts: 6222 USA | Posted - 7/26/2006 2:57:01 PM With Windows98, you'll need to use Hyperterminal connected directly to modem's COM port as per www.modemsite.com/56k/x2-hyperterm.asp and issue the commmand ati3 the response will be the driver version. Aloha! Richard. |
| tyrrel78 Tl Posts: 3 USA | Posted - 7/26/2006 10:05:04 PM Hello I typed in ATI3 and here is the response. 2.1.2.120.1 |
| v.Richard Tl Posts: 6222 USA | Posted - 7/30/2006 7:43:05 AM Your modem driver is very old and you might want to upgrade the driver ---- http://www.conexant.com/support/md_driverassistance.html Aloha! Richard. |
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