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teelousious Tl Posts: 1 USA | Posted - 7/28/2006 4:06:53 PM Hello I am stuck in the middle of nowhere for about 6 more months and there is no high speed internet available. So I am stuck using an old computer and good ole dialup. But I've got a problem. I have been having trouble with a new modem I put in my computer. It has to do with the ports.
I have come across 2 different problems that may or may not have anything to do with it but I am not sure and would not know how to fix it if one of them was indeed the problem. 1 - While I was trying a possible fix (that I got at HP support website) I was in the BIOS and was checking the base I/O address on port A & port B. But I only seem to have port A, no other port shows in the BIOS or in the device mgr. Should'nt I have 4 COM ports? 2- I tried to update the BIOS and I got the error message - Can't find the system bios hook. I don’t know if updating the BIOS would solve the problem but until I get around this I would not know.
But I do know that the modem is compatible with my computer because I had been using it for several months. |
v.Richard Tl Posts: 6222 USA | Posted - 7/31/2006 9:40:01 AM Suggestions/possibilities: You could have gotten malware/spyware/trojan dialer that is using the modem/port. Some software can cause wierd/unusual conflicts - including Quicken, Quickbooks, many Symantec problems including Winfax, and Norton-branded products Boot computer in safe modem with networking and see if modem works;
Aloha! Richard. |
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