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silverdude1
Tl Posts:
1

USA
Posted - 8/15/2006 7:37:02 PM  Show Profile  Email Poster  Edit Message
I am going to remove/uninstall a LucentWin K56 V90 modem and replace it with a V.92 U.S. Robotics Modem #USR5699B .

Does anyone have any special uninstall/remove instructions and installation instructions?


Thank You for your assistance and consideration!!!

v.Richard
Tl Posts:
6222

USA
Posted - 8/19/2006 8:47:33 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Removing lucent modem -
run
ltremove.exe
which is part of the Lucent Win driver package (on driver disk; should also be installed to your hard drive).
AFTER running this, and shutting down computer, REMOVE the modem physically before rebooting.

USR5699 - in my opinion, this is an AWFUL modem.
Why in the world would you want to replace a decent modem (the LT Win) with a modem that so many people have trouble with?

Aloha! Richard.

silverdude
Tl Posts:
5

USA
Posted - 8/20/2006 8:17:25 AM  Show Profile  Email Poster  Edit Message
Richard,

I am replacing the LucentWin because I am always getting a slow connection and disconnected far too often and also getting NO connection too often.

I still have the old drivers from 5 years ago...could that be the problem? Where would I locate updated drivers?

What is the issue with USR5699 modem????

I picked USR because of U.S. Robotics reputation and their tech support and because it is a current up to date modem with current technology.

Do you have a different modem you would highly recommend?

v.Richard
Tl Posts:
6222

USA
Posted - 8/20/2006 9:08:59 PM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
With regard to the LT Modem / driver -
first check the driver version you have -
There are a # of ways to do it - Hyperterminal connected directly to modem COM port as described at
www.modemsite.com/56k/x2-hyperterm.asp
and issue the command
ati3
the response will show the driver version.
The latest version is 8.30 - and it has been a # of years now since that was released (it is likely there will not be any further updates to that driver).
If you have an older version, there are a # of sites that have the driver, including Modemsite (premium access is required for the driver from Modemsite) - a list of driver sources is at
www.modemsite.com/56k/ltwin7.asp

With regard to the USR5699B - that particular model has been problematic for many users. I like the older (no longer available except in the used - ala e-bay - market) Sportsters (like 1786-xx) and/or Courier v.Everything modems. The older models will have an electro-mechanical relay to interface to the phone line; the newer ones have solid-state interface which is, in my opinion, bad.

I would also suggest doing some troubleshooing to see if you can determine where the source of your problems with the LT modem lies - if it's something other than the modem, you may have similar problems with any other modem until the source of the poor connectivity is corrected.
See
www.modemsite.com/56k/trouble.asp
www.modemsite.com/56k/demarc.asp
www.modemsite.com/56k/diag.asp

If your line does not support 56k connections, disabling 56k on the modem may improve connectivity
www.modemsite.com/56k/ms.asp

Aloha! Richard.

silverdude
Tl Posts:
5

USA
Posted - 8/20/2006 9:31:10 PM  Show Profile  Email Poster  Edit Message
Richard,

Thanks for the info...this is MUCH appreciated...I will follow thru with your suggestions!!!

I will also return the USR modem to the retailer. All the reviews I read about this USR modem were not favorable.

I like your comment about doing some trouble shooting to isolate my current issue...because I could have the same issue with a new modem.

What do you know about modems made by ZOOM?

I will get back with you when I do the diagnosis!!!

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