|Forums | Other (Public) | LucentWin & U.S. Robotiscs Modem||Watch|
|Posted - 8/15/2006 7:37:02 PM |
I am going to remove/uninstall a LucentWin K56 V90 modem and replace it with a V.92 U.S. Robotics Modem #USR5699B .
Does anyone have any special uninstall/remove instructions and installation instructions?
Thank You for your assistance and consideration!!!
|Posted - 8/19/2006 8:47:33 PM |
Removing lucent modem -
which is part of the Lucent Win driver package (on driver disk; should also be installed to your hard drive).
AFTER running this, and shutting down computer, REMOVE the modem physically before rebooting.
USR5699 - in my opinion, this is an AWFUL modem.
|Posted - 8/20/2006 8:17:25 AM |
I am replacing the LucentWin because I am always getting a slow connection and disconnected far too often and also getting NO connection too often.
I still have the old drivers from 5 years ago...could that be the problem? Where would I locate updated drivers?
What is the issue with USR5699 modem????
I picked USR because of U.S. Robotics reputation and their tech support and because it is a current up to date modem with current technology.
Do you have a different modem you would highly recommend?
|Posted - 8/20/2006 9:08:59 PM |
With regard to the LT Modem / driver -
first check the driver version you have -
There are a # of ways to do it - Hyperterminal connected directly to modem COM port as described at
and issue the command
the response will show the driver version.
The latest version is 8.30 - and it has been a # of years now since that was released (it is likely there will not be any further updates to that driver).
If you have an older version, there are a # of sites that have the driver, including Modemsite (premium access is required for the driver from Modemsite) - a list of driver sources is at
With regard to the USR5699B - that particular model has been problematic for many users. I like the older (no longer available except in the used - ala e-bay - market) Sportsters (like 1786-xx) and/or Courier v.Everything modems. The older models will have an electro-mechanical relay to interface to the phone line; the newer ones have solid-state interface which is, in my opinion, bad.
I would also suggest doing some troubleshooing to see if you can determine where the source of your problems with the LT modem lies - if it's something other than the modem, you may have similar problems with any other modem until the source of the poor connectivity is corrected.
If your line does not support 56k connections, disabling 56k on the modem may improve connectivity
|Posted - 8/20/2006 9:31:10 PM |
Thanks for the info...this is MUCH appreciated...I will follow thru with your suggestions!!!
I will also return the USR modem to the retailer. All the reviews I read about this USR modem were not favorable.
I like your comment about doing some trouble shooting to isolate my current issue...because I could have the same issue with a new modem.
What do you know about modems made by ZOOM?
I will get back with you when I do the diagnosis!!!
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