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sweets
Tl Posts:
10

USA
Posted - 9/25/2006 2:00:11 PM  Show Profile  Email Poster  Edit Message
I typed "hypertrm" in the RUN box followed the prompts & my computer froze before completing the test, what does this mean? This is a PCTel HSP MicroModem 56. The modem drivers installed are correct for this system.
v.Richard
Tl Posts:
6222

USA
Posted - 9/26/2006 10:30:03 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
Would need more info:
What version of Windows are you running?
How far did the application get - in other words, after typing Hypertrm, in the RUN box, what happened? Did you get the initial screen / new connection dialog? How far did you get / when did you get the freeze?

When you get the "freeze", can you press CTRL+ALT+DEL and get a response?

Aloha! Richard.

sweets
Tl Posts:
10

USA
Posted - 9/26/2006 1:21:29 PM  Show Profile  Email Poster  Edit Message
To answer your questions I'm using Windows 98SE.
I get as far as clicking on the screen for Port Settings, set it to COM3, then I click the default settings clik OK when I'm immediately taken to the termianl screen where if I'm very quick & type "AT" & press Enter I get the "OK" & then the computer freezes (mouse won't move). If I'm not very quick after I click OK to the default settings, then before I can type "AT" the mouse freezes up. I think I've seen the words "No Dialtone" on that screen when I'm quick but that's as far as I get before it freezes. I make sure my telephone lines are correctly plugged into both the modem as well as the telephone line. The same freeze up occurs if I use the auto dialer on the Communications link. The computer freezes after I dial a number (I usually try the Netzero local phone number) & I think I've seen "No Dialtone" there too. I already removed my ISP setup in the Control Panel
v.Richard
Tl Posts:
6222

USA
Posted - 9/28/2006 10:16:10 AM  Show Profile  Email Poster  Edit Message  v.Richards Homepage
(see responses to your other posts)
Sounds like conflict or driver problem.
First thing to do:
Try modem in a different PCI slot.
If that doesn't help, you'll ned to find a different (more "compatible") driver for the modem.

Aloha! Richard.

sweets
Tl Posts:
10

USA
Posted - 9/28/2006 10:54:16 AM  Show Profile  Email Poster  Edit Message
I moved the Device to PCI slot #2 from PCI slot #3. However on the Resources it still says "COM3". Shouldn't that change to COM2 automatically or are they totally different things?

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